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Provider Updates
These updates support providers by highlighting new classes, trainings, resources, chats, procedures, and programs. You will also find advice and guidance for providers. Subscribe to updates or See Alliance News
05/17/2024
i2i Spring Conference
The i2i Spring Conference ā Innovation Unleashed: Building New Care Connections, will be held June 11-12 in Raleigh. Topics include integrated care, NC Medicaid progress, health equity, data, AI and technology advancement, effective communication strategies, and meeting the needs of individuals...
05/14/2024
UM Jiva Provider Portal User Guides
The UM Jiva Provider Portal User Guides have now been posted. On this page, you can find both the behavioral health inpatient and outpatient guides as well asĀ additional instructions, contact email addresses, and video trainings related to the UM Jiva Provider Portal.
05/10/2024
Training Opportunity: CE Short Course in Tobacco Treatment
The Duke-UNC Tobacco Treatment Specialist Training Program is offering skills-based and clinically relevant CE courses for physicians, nurses, nurse practitioners, physician assistants, pharmacists, and other medical professionals in a unique blended format of self-paced online video modules and...
05/09/2024
Terminated (Retired) Clinical Coverage Policies
NCDHHS has terminated (retired) the following CCPs: Genetic Testing 1S-4, Genetic Testing for Susceptibility to Breast and Ovarian Cancer (BRCA) 1S-5, and Gene Expression Profiling for Breast Cancer 1S-7. They will be replaced with alternate CCPs in the foreseeable future.
05/08/2024
Implementation of New and Revised State-Funded Withdrawal Management (Detoxification) Services on May 1, 2024
This bulletin is intended to serve as a reminder to LME/MCOs, providers and stakeholders about the implementation of the new and revised state-funded withdrawal management (detoxification) services and rates. These changes are being made in alignment with the Division of Health Benefits NC Medicaid...
05/07/2024
Access to Pre-recorded trainings for Jiva Provider Portal
Providers now have access to pre-recorded trainings for the Jiva Provider Portal. You may access the pre-recorded trainings here or on the Jiva Provider Portal YouTube playlist.
To access and register for live trainings or to view the user guides on using the Jiva Provider Portal, please sign up...
05/03/2024
Site Determination
The provider address listed on claims, including street address line 1, street address line 2, city, state, and zip+ 4, must match the spelling and formatting of the provider address listed in NCTracks. The match does not need to be case-sensitive, but providers must be aware of abbreviations and...
05/03/2024
NCDHHS Tele-Town Hall on May 7: Medicaid Expansion, Who is Eligible and How to Apply
NCDHHS will host a live tele-town hall on May 7 from 6 to 7 pm to discuss Medicaid expansion resources, those newly eligible and how to apply for health coverage.
North Carolina Medicaid now covers more people ages 19 through 64 years. People who did not qualify for Medicaid in the past may now...
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