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Announcer: Thanks for joining
the Re-Think and Re-Tool podcast

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with Mehul Mankad. MD where we
take a look at the people side

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of healthcare and new ideas
about enhancing overall well

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being so welcome. The doctor is
in the house.

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Mehul Mankad: Welcome to
Re-Think and Re-Tool sponsored

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by Alliance Health. This is
Mehul Mankad, Psychiatrist and

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Chief Medical Officer for
Alliance. What if you had a

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successful career spanning a
decade and a half as a

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professional athlete? What would
you do as your second act in

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life? Would you rest on your
accomplishments and keep taking

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victory laps? Or would you
harness your skills and status

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for a greater purpose? spending
a few minutes listening to Steve

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Smith, one of the most
successful wide receivers in NFL

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history, and you will
immediately know his answer.

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Let's get started. All right.
Steve Smith, himself. Legendary

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drummer for the band Journey.

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Steve Smith: Yes, yes. I
actually do know that in Steve

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Smith, the drummer Steve Smith,
a football player. We both are

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bald, so haha.

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Mehul Mankad: I imagine y'all
don't get confused very much.

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Steve Smith: No. Did you know
there's another guy though? That

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is Steve Smith, who's a cricket
player in Australia. Did you

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know that Dr. M?

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Mehul Mankad: You know what I
when I was doing my research on

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you? I came across the cricket
player. He's a little bit

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younger than you and the other
Steve Smith.

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Steve Smith: Yes, he is. We've
actually talked to social media.

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So that's pretty cool. We're
supposed to meet up one time,

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but you know, this whole COVID
thing? Right? Right. Well,

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Mehul Mankad: I would like a
picture of all three, Steve

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Smith, that'd be cool.

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Steve Smith: That would be
actually if you put both Steve

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Smith's on outside of me in the
middle, that'd be a reverse

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Oreo.

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Mehul Mankad: So Steve, I again,
I want to thank you for spending

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a few minutes with us that the
piece that I want to hear about,

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if you could share, you know,
you have done so much as

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professional athlete and have
been very successful. And now

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you're kind of pivoting to
career number two, as a pillar

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of the community and a
philanthropist. And yeah, I'd

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really just like to understand
how you get from point A to

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point B.

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Unknown: Well, that's a that's a
fantastic question. And I'm not

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going to shortcut it is
basically it really started for

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me. I had the unique opportunity
to work with a lot of

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organizations here in Charlotte,
Charlotte. They do a few things

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very well. One, you know,
obviously banking is coming to

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Charlotte, left and right. You
know, 100 people a day are

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moving to Charlotte left and
right. Wow. And then a kid

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sports, right. So my kids have
been here. But then there's

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another thing that a ton of
community service, right

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Charlotte does is a lot of
organization, just a lot of

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community based organizations.
There's a lot of organizations

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for profit, that still service
that can give services to the

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community. And so I had the
opportunity to work with an

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organization called Samaritan's
Feet. And with Manny Ohonme and

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Manny and Tracy Ohonme, and I
had the opportunity to do that.

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But in my football days, I would
do it. I would do a lot of

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internships. Trying to figure
out you know, what's shocking is

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I didn't believe I was probably
going to, I didn't believe I was

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gonna get beyond seven or eight
years playing professional

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football. And so I was always in
offseason, always doing

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something I was always
interning. I took a two year

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internship through Morgan
Stanley. I tried to get an

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internship with Pepsi. I tried
to get internship with the US

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Postal Service ups. FedEx, I was
always trying to figure out

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because I really believed that
this football career wasn't

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going to last forever. And what
was I going to do? That was very

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problematic at home because I
always wasn't present I was

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always on the go. And, and so
because of my involvement with

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mariners feed that allowed me to
really see a unbelievable

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organization to see how they
were doing things. However, I

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was challenged because they were
I was still a young man who had

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desires of seeing the world.
Right? I'm I love to travel,

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wanted to, you know, impact the
world wanted to be wanting to

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be, you know, husband, father,
just all these different things.

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And so when I was working with
Samaritans Feet, there were

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times where, well, I have
commitment with Samaritan Feet,

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but then I had a commitment at
the house. So I had a commitment

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with the Carolina Panthers. So I
had a commitment here, I wanted

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to go on a trip here. And I
wanted to do this. And so with

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all that, there were some days
that working with Samaritans

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Feet was not at the top 20 of my
list. I want to do other things.

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And I believe the reason why is
because it wasn't my mission, it

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wasn't something that touched
me. I didn't grew up in Africa,

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I visited Africa several times,
I didn't I grew up in Africa

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with no shoes, I did not
understand the things that many

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a home may had gone through as a
young man to get to America. So

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because of that, that really did
not. It wasn't my drive every

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day, like it was Manny's. And so
I started to and you know, and I

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say this, with all due respect,
I wasn't unimpacted by anybody

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for breast cancer. So breast
cancer awareness was I

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understood it. But it wasn't
something that impacted me. And

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because of that, there were days
where I'm like, man, I don't

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feel like I don't feel like
serving. I'm not interested in

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their mission statement, because
it was not my mission. And I

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didn't create the statement. And
so it'd be, you know, and so I

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started to so I took a little
time off. And then I started to

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say, if I want to do something,
I have to do something that has

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impacted me. And so by doing
that, so when I started my

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foundation, I sought out
permission first from my mother,

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to tell our story of what we
experience. My mother is a

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survivor of domestic violence.
Me as a child of witnessing my

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mother survive domestic
violence, who was not my father,

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my father did not touch my mom.

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Steve Smith: And so by doing
that, we started the foundation

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was helping folks in domestic
violence, helping mothers in

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domestic domestic violence, and
then it kind of spread because

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there's also you don't want to
cannibalize yourself to where,

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well, there's an athlete that's
talking about domestic violence.

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And then you have all these
people like Safe Alliance,

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Turning Point, all these
organizations here in Charlotte,

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in the surrounding counties and
cities, that are have been

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around 2030 years doing great
work. And so we so when I

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started, I actually started my
foundation by hiring a

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consulting firm to run it. And
it was a private foundation. And

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so by doing that, we started
helping them in partnering with

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local organizations like Safe
Alliance, right, giving their

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kids opportunities to go to
summer camp, while their

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mothers, and some of the
handsome man fathers would

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rebuild their lives after
fleeing a situation of getting a

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ton of courage. And helping them
as they go look for work and go

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on job interviews and do the
counseling, they were able to

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these kids were able to hang out
in summer camps, while their

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parents get back on track. And
so that was some of the things

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that we did. And then you know,
and so it just kind of gone on

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from there. And then we start to
realize in domestic violence,

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that this the psychological, or
should I say the lack of

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psychological support, and what
they experienced also, in those

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processes of, you know, coming
out of domestic violence, and so

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we were approached about doing a
medical clinic. And there was

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with 658, Project six, five,
eight a great foundation, they

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approached us that, hey, would
you partner with us in doing

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some things, and so we sat down
and coincide I was in Baltimore,

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tore my achilles. And now I have
all this time on my hands. And

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so I'm meeting with Project 658
on this on this clinic that they

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had a concept about. And so I
was and I'm like, well, why

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where's this coming from? Well,
they were doing clinics on the

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weekends for like, 100 people.
at a time. And so they

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approached me about partnering
with him with a clinic. And I

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heard him we met and we met him
we met. And then knowing what I

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was dealing with going through
my injury, I was like, you know,

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I know I'm struggling, mentally,
we need to be able to I will do

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it, really. And I said, this, I
will, I will assist and be part

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of helping us get this clinic
off the ground under one

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condition. And they said, what
actually it was two conditions,

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two conditions, one that my
foundation owns the building.

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And that kind of didn't sit
well, like, Well, why? Because I

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believe in ownership. I don't
believe in you know, renting, I

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think renting is your you're
making other people profitable

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by renting. And two, I said, we
must do counseling. If we don't

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do counseling, I'm not involved.
If we do counseling, I'll do it.

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Mehul Mankad: So speaking of
counseling, we're about to take

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a break. And when we come back,
I want to hear more about one of

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the big projects that you're
involved in, in the Charlotte

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area. But we've got a we've got
an important question to ask

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Steve. Right when we come back.

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Steve Smith: At Alliance, we see
healthcare differently than

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some. Every day we walk
alongside the people we serve on

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their chosen path to recovery
and self determination. We

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believe in health care that
concentrates on the whole

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person, including support that
promotes physical, social,

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emotional, and financial well
being and housing security,

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helping people live healthier,
more satisfying lives. That's

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the lions way.

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Mehul Mankad: So Steve, when you
were at the peak, the pinnacle

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of your athletic career, my
guess is that you were on a

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special diet that you were in
this kind of training mode.

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Would you agree or no?

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Steve Smith: A special diet?

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Mehul Mankad: Well, you know,
like high protein, whatever,

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like, you know, whatever the
trainer's say you're supposed to

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be doing. So, you know, my
question to you is now at this

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stage in your life, are there
things that you allow yourself

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to eat? That you did not before?

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Steve Smith: You know, I would
say my waistline was say a

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little bit more sweets than
usual.

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Mehul Mankad: Any any sweet in
particular?

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Steve Smith: I love Red Vines.
Okay, like crazy delicious. Not

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too Red Vines old school. So
when I go to the theater, Red

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Vines and popcorn, and I kind of
try to eat them at the same

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time. That salty. Sweet. I got
you. I've been eating Red Vines

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since I was a kid. Probably
seven, eight years old.

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Mehul Mankad: Wow. All right.
All right. Well, you heard it

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here at Red Vines. Steve Smith.
So you were talking about

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counseling and the importance of
counseling, one of the elements

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that seems to be lacking in the
Charlotte area that you're in

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the process of fixing is this
concept of behavioral health

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Urgent Care? What what is your
vision for something like that?

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Because I don't think a lot of
people understand what that even

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is. So let's

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Unknown: be honest, I have a
dog. We know we have a family

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pet. And we'd love it. And if
something were to happen to her

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right now, we can take it to
urgent care. That's right. If

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you know I've broken a bone
before one of my you know, my my

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actually our son did not see our
dog tiga fell backwards braces

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fall and fractured his phone.
Right. Okay, and we took him to

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an urgent care. All right, okay.
However, there is no urgent care

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for the mind. There's urgent
care for physical. There's

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urgent care for animals. But
there is nothing for the mind.

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And I had I heard it before it
was cliche. I had a I had a

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sports psychologist on staff
that I met with once a week

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starting in February 2002 till
about probably about 10 years

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that allowed and allowed me to
understand the power of my mind

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the power of negative self talk,
the power of resetting,

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visualization, of doing your
work and then going back out

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They're in deja vu. So I was and
my, my sports psychologist

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primarily worked with golfers
because of golf is such a

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psychological sport. Oh, I see.
Right. Sergio Garcia is a great

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example of a guy who's at a
young age who had all the

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potential but was unable to
psychologically keep it all

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together. And football is a very
psychological and emotional

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sport, but more emotion. And I
believe even more psychological

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because the emotion leads to
success. Mistakes. Become an

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unhinged, unfocused, right, you
can tell, you know, you can't

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tell us much on TV, but inside
of a stadium, you can sense

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momentum shifting, in a
ballgame. And generally, when

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momentum shifts with a team, you
see, you can look at the

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sideline, you can start to see
things becoming unraveled. You

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can see body you can see
people's body language, are they

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hunched over? Are they are they
spinning onto the field? Are

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they walking and moping? Right?
Those are the things

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psychologically that as athletes
we noticed we pick up on we we

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look we analyze scouts are
looking at that. Is he

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emotionally capable? Is he
emotionally? Is he is he an

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emotional headcase or not? And
obviously, you know, you talk

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about, you know, in a pandemic,
you talk about the Last Dance

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with Michael Jordan, the best
guy in that that I thought was

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very misunderstood. But
psychologically, he knew what he

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was doing. Now, he got off the
hinges at times, but Dennis

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Rodman knew exactly what he was
doing how to do that. And so for

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me, this behavioral health, or
we call it BHUC, just behavioral

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health, urgent care is a place
where people can get assessment

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and understanding because
understand this, right, I'm a

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father. I'm a father of four.
Not one of my beautiful kids

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have ever gotten sick or had to
issue at nine o'clock in the

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morning, like when everything is
ready. Like when when when the

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nurses are in, they've had a cup
of coffee, when we're ready on

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our off day. They always get
hurt, get sick, fall under

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weather. Tough times come at the
wee hours of the night or

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morning. I've never had a kid
puke at 10 o'clock, and after 10

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o'clock in the morning, when I'm
ready, and I My schedule is

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clean. They generally come Oh,
Mommy, Daddy, my stomach hurts

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at 1,2,3,4 in the morning.
That's right. And so I believe

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this urgent care is a great
opportunity to 24 hours a day,

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365 days to be able to get
assessed and helped. In the wee

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hours in the times, at seven
o'clock in the afternoon when

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everything's closed, to be able
to do the same thing that we've

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unfortunately done with our
kids, which is when they you

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know, they get physically
injured, what about when they

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get emotionally injured?

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Steve Smith: And our BHUC,
behavioral health  urgent care

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gives us an opportunity here in
Charlotte for the very first

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time to address to hold to
embrace every aspect of

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behavioral health that affects
everyone. And most importantly,

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starting at the age of three,
and up.

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Mehul Mankad: Wow, wow. So all
kinds of people are welcome.

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Steve Smith: Every kind of every
shape, size, age, creed, color,

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race, you name it.

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Mehul Mankad: That's amazing.
When you are struggling

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yourself, what keeps you going?
Why do you do what you do?

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Unknown: Right now journaling.
Right now I'm in that phase

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where I'm journaling. I'm really
writing out you know, how I feel

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and what I'm feeling. It's been
probably a year process now for

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me that I actually have 43 years
no years old at the first time

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in my life. I actually know how
I feel and why I feel that way.

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Mehul Mankad: Well, Steve, I
want to thank you for your time

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and for your contribution to
making Charlotte and this world

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a better place. Well, I

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Steve Smith: appreciate it all.
Mmm, Alliance, Day Mark,

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Mecklenburg County have done
that outstanding job of allowing

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my foundation also shout out to
my Executive Director, Michelle

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Hunt, allowing us to go down
this path in trusting us with

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Mecklenburg County's most
important people.

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Mehul Mankad: We appreciate you.
Thank you.

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Announcer: The Re-Think and
Re-Tool healthcare in the new

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00:20:34,800 --> 00:20:38,580
era podcast is produced by
Alliance health a North Carolina

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public managed care
organization. This show was

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00:20:41,070 --> 00:20:44,520
produced by Brandon Alexander
our associate producer is Denise

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00:20:44,520 --> 00:20:48,150
Dirks and executive producer is
Doug fuller. View our show notes

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00:20:48,150 --> 00:20:51,690
and hear other episodes at
Alliance health plan.org forward

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00:20:51,690 --> 00:20:54,150
slash podcast thanks for tuning
in.