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Submission Processes

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Prior Authorization Submission Process (Coming)

Grievances Submission

This page describes the process providers can use in submitting a grievance.

Appeals Submission

This page describes the process providers can use in submitting an appeal.

Claims Submission

This page described the process for using the Alliance Claim System (ACS).

This page was last reviewed for accuracy on 02/10/2022

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The Alliance Provider Helpdesk is available to answer provider questions about authorization, billing, claims, enrollment and credentialing, ACS, or other issues.

Call 919-651-8500 Monday-Friday from 8:30am-5:15pm.

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Submission Processes

Prior Authorization Submission Process (Coming)

Grievances Submission

Appeals Submission

Claims Submission

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