Community Empowerment: By forging strong bonds and acting with a collaborative spirit in all we do, we are able to make a more meaningful impact in our communities and in people’s lives.


Opioids & Substance Use Disorders: Alliance is at the forefront of efforts to help stem the tide of addiction and overdose deaths in North Carolina.


Leadership Cultivation: At Alliance, we recognize that being a leader in transforming the healthcare landscape requires fostering a mindset of leadership within our organization.


Housing: A Healthcare Strategy:
At Alliance, we know that safe, stable housing provides a critical foundation for recovery.


Evidence-based Solutions: Alliance is using innovative, evidence-based services and supports to holistically meet the needs of the people we serve.

Alliance has always been a company filled with inspired people creating innovative solutions to the behavioral health challenges faced by our communities. We believe in healthcare that concentrates on the whole person – including support that promotes physical, social, emotional and financial well-being, and housing security. We coordinate services that address real-life issues, and use analytics and evidence-based data to drive decision-making. These are the things that set us apart today and are guiding our future of care delivery. Helping people live healthier, more satisfying lives.


Access and Information Center
(800) 510-9132
We want to make it easy for you to get the services or information you need. You can call the Alliance Access and Information Center toll-free 24 hours a day.

Provider HelpDesk
(919) 651-8500
Representatives are available 8:30am-5:15pm Monday-Friday to answer provider questions about authorization, billing, claims, enrollment and credentialing, the Alpha Provider Portal or other issues.

Confidential Fraud and Abuse Line
(855) 727-6721
You are encouraged to report matters involving Medicaid fraud and abuse. If you want to report fraud or abuse, you can remain anonymous.

Alliance Offices
(919) 651-8401
Alliance maintains community offices in Durham, Wake, Cumberland and Johnston counties. Addresses and directions to the Alliance offices.

Alert: COVID-19 vaccine information and resources. Access COVID-19 resources for providers.

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