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NC Medicaid Behavioral Health and Intellectual/Developmental Disabilities Tailored Plans will launch July 1, 2024. Choice period ends on May 15, 2024. Please call to select your PCP. Find PCPs available in our health plan.

Effective February 1, 2024, citizens of Harnett County are being served by Alliance Health. Access more information for health plan participants or for providers.

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Medicaid B: Mobile Crisis Management and Enhanced Crisis Response (ECR)

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About

Coverage Information Icon

Medicaid Direct (Medicaid B)

Diagnosis Group(s) Information Icon

Developmental Disability, Mental Health, Substance Use

Age Group(s) Information Icon

18-20, Adults 18+, Ages 3-21, All, Child

Authorization

Submission Requirements Information Icon

Enhanced Crisis Response (ECR)

  • Service Authorization Request (SAR)
  • Person Centered Plan (PCP) with Service Order

Mobile Crisis Management

  • Service Authorization Request (SAR) required when beyond initial pass through

Service Definition Authorization Parameters Information Icon

Enhanced Crisis Response (ECR)
Initial and Concurrent: 4 units/4 weeks

  • Pass Through of 1 unit/week for 8 weeks
  • Short Term 60-90 days
  • 1 unit/week for 12 weeks expected LOS

Mobile Crisis Management

  • 32 units initial pass through
  • Up to 24 hours per episode

Service Codes & Descriptions

  • H2011 - Mobile Crisis Management (per 15 min)
  • H2011 22- Mobile Outreach Response Engagement Stabilization (MORES)
  • H2011 CR - Mobile Crisis Management (per 15 min)
  • H2011 TA - Mobile Crisis Pilot

Full Service Definition

<a target="_blank" href="https://medicaid.ncdhhs.gov/8a-enhanced-mental-health-and-substance-abuse-services/download?attachment">Download PDF</a>

Alliance Statement of Work