Federal, State and Local Resource Links and Guidance
- CDC COVID-19 website
- SAMHSA COVID-19 website
- Coronavirus.gov
- ASAM Caring for Patients During the COVID-19 Resources
- National Council for Behavioral Health Resources for Addressing COVID-19
- NC DHHS COVID-19 website
- COVID-19 Special Medicaid Bulletins
- Requesting Personal Protective Equipment
- NC Innovations/NC TBI Waiver and COVID-19: An Overview of Flexibilities for Providers
- Behavioral Health/IDD Day Program and Facility-Based Crisis Guidance
- Hope4Healers – Resources including a 24/7 hotline staffed by licensed therapists for health care workers and their families who need emotional support for being on the COVID-19 front lines
- Syringe Services and Harm Reduction Provider Operations During the COVID-19 Outbreak
- Clinical Considerations for giving LAIs during COVID-19
- SlowCOVIDNC Exposure Notification App
Provider Information Webinars and FAQs
- Topics, Registration, and Recordings
- FAQ: Innovations, TBI and IDD
- FAQ: MH/SUD
- FAQ: OPT and Med Management
- FAQ: TBI/IDD Appendix K Webinar 5/4/2020
Appendix K
On April 6, 2020 the Centers for Medicare and Medicaid Services (CMS) approved North Carolina’s request to amend the following 1915(c) Home and Community-Based Services (HCBS) waivers with Emergency Preparedness and Response Appendix K in order to respond to the COVID-19 pandemic:
CMS Approved Appendix K for Innovation Waiver (b3DI also applies)
CMS Approved Appendix K for TBI Waiver
Appendix K 2nd Wave Provider Summary
CMS Approved 2nd Wave Appendix K for Innovation Waiver
CMS Approved 2nd Wave Appendix K for TBI Waiver
The amendments that NC has requested in the Appendix K are effective from March 13 through March 12, 2021 or until the state of emergency ends, whichever is sooner and apply in all locations served by the individual waivers for anyone impacted by COVID-19.
Information on the Addendum to Services Forms
- Addendum to Services form-NC Innovations/b(3)DI
Instructions for Innovations/b(3)DI form - Addendum to Services form-TBI
Instructions for TBI form
Information on Retainer Payments
Financial Resources for Providers
- Small Business Administration COVID-19 Economic Injury Disaster Loan Application
- Benefits.gov
- COVID-19 Special Fee Schedule
- COVID-19 Fee Schedule Child Residential Levels II-IV and Disaster In Lieu of Definitions
- Alliance Provider Financial Stabilization Program
- Update: Provider Financial Stabilization Program for Child MH/SUD Residential and PRTF Services
- Important Information For Residential Providers For Innovations, B3 And TBI Providers
- Rate Extension for Residential Services
Prescriber and Pharmacy Resources
- FDA COVID-19 Guidance for Prescribers and Dispensers for REMs Medications
- NC Medicaid Outpatient Pharmacy Program Outpatient Pharmacy Policy
- Consensus Statement on the Use of Clozapine During the COVID-19 Pandemic
- DEA Diversion Control Division COVID-19 Information Page
- How to Prescribe Controlled Substances to Patients During the COVID-19 Public Health Emergency (Decision Tree)
- SPECIAL BULLETIN COVID-19 #44: Pharmacy Claims Flexibility Available to Prevent Spread of Coronavirus Disease (COVID-19)
- North Carolina Special Medicaid Pharmacy Newsletter Number 315 April 2020: Pharmacy Claims Flexibility Available to Prevent Spread of Coronavirus Disease (COVID-19)
- SPECIAL BULLETIN COVID-19 #70: Addition of Mailing and Delivery Fees to Retail Pharmacy Claims
Congregate Care Specific Resources
- COVID Relief Group Home Funding
- Initial Interim Guidance to BHIDD Group Homes
- Executive Order Including Restrictions on Visits to BH Group Homes
- Interim Congregate Living Settings Guidance for Patients with Suspected or Confirmed Coronavirus Disease 2019 (COVID-19)
- Interim Long-Term Care Setting Guidance for Residents with Suspected or Confirmed Coronavirus Disease 2019 (COVID-19) and Their Caregivers
Provider Resources for Member Needs
- Cellphone and Landline Resources for Members
- Taking Care of Your Emotional Health During COVID-19 – printable flyer – (en español)
- Older Adults and COVID-19 – printable flyer – (en español).
- Hope4NC Helpline printable flyer (en español)