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Contracting with Cardinal Providers During Realignment

REMINDER: In order to begin the contract process for Alliance, providers who are joining the network due to realignment will need to complete and send in the enrollment packet found below on this page in order to start the contract process.
Draft rate schedules effective December 1, 2021, are available to view. Rates have been modified and new services have been added due to the Mecklenburg and Orange transition to Alliance Health on December 1, 2021. This is being published as draft to ensure Alliance has accounted for all services currently being provided in Mecklenburg and Orange counties. Any comments to this schedule can be submitted to [email protected] The schedule will be published as final on November 17, 2021. Medicaid Draft Rate Schedule. Non-Medicaid Draft Rate Schedule.

The first step in the contracting process is for providers to submit an enrollment application packet.

For providers who are not currently contracted with Alliance, please access the Mecklenburg and Orange enrollment application packet for non-contracted Alliance providers:

For providers who are currently contracted with Alliance please access the Mecklenburg and Orange enrollment application packet for contracted Alliance providers:

In order to ensure a contract is executed before the county realignment go-live date of December 1, 2021, please submit the applicable enrollment application packet no later than September 30, 2021. This will ensure ample time for Alliance to process applications in a timely manner and ensure that providers are able to continue to provide services when Alliance assumes responsibility for managing public behavioral health and intellectual/developmental disability (I/DD) services for Mecklenburg and Orange county residents on December 1, 2021.

Applications will be accepted after September 30 and will be processed in the order that they are received.

Alliance will review completed enrollment application packets as they are received and may reach out to applicants if there is missing/additional information or documentation needed. We encourage providers to submit a fully completed application packet with all the required attachments/documentation to facilitate the contracts in a timely manner. Alliance is committed to having provider contracts in place prior to the December 1, 2021, county realignment date.

HCBS information
Providers do not need to send approval letters, but are requested to send a spreadsheet of their HCBS sites.

Credentialing approval letters and contracts
Based on recent communication from NCDHHS, Alliance will not need the copy of the credentialing letter nor the contract as part of the enrollment


Alliance Provider News Feed

Alliance is committed to ensuring that providers are aware of the information necessary to provide care to Alliance’s consumers and informed about any updates related to requirements and opportunities.

Alliance Health uses a news feed to update and communicate with providers. Providers are encouraged to sign up for the emails to ensure they receive prompt information. Sign up for our Provider News Service.

Provider Orientation November 17

Alliance held a provider orientation on November 17. If you were unable to attend, you can view the slides from the presentation or watch the replay below to hear questions and answers.


This page was last reviewed for accuracy on 09/22/2021