These updates support providers by highlighting new classes, trainings, resources, chats, procedures, and programs. You will also find advice and guidance for providers. Subscribe to updates or See Alliance News
Alliance Claims System - Maintenance Downtime Notification
The Alliance Claims System (ACS) will be unavailable on Saturday, November 20th from 11:00 pm to 3:00 pm. We apologize for any inconvenience that this downtime may cause.
Latest Provider Updates
Tobacco-Free Trainings Available
As of December 1, 2022, Standard and Tailored Plans will require tobacco-free campuses for most physical, behavioral health and IDD/TBI service providers. The below trainings are available to help providers prepare.
A Conversation Around Addressing Organizational and Leadership Fears and...
The recently adopted NC State Budget includes funds to give a one-time bonus to eligible direct care workers (DCWs) and support staff who provide services to Medicaid and NC Health Choice beneficiaries.
The NC state budget also includes a provision to implement an HCBS and ICF/IID DCW wage...
Alliance has extended the existing temporary Medicaid and State COVID rates through February 28th, 2022. Rates are currently adjusted within our Alliance Claims System (ACS). Providers should continue to submit claims as usual. Should you have any questions regarding this, please feel free to...