Upcoming office move may affect Claims Department phone queue

The Alliance Behavioral Healthcare headquarters, including the Claims Department, will be relocating to a new site in December. The Claims phone queue may experience delays or increased voicemail use during the transition period between December 14–20, 2018. We appreciate your patience during this time period. Please use email for urgent needs during this transition period. If you do not have your assigned claims team member’s contact information, you may email a supervisor directly:

Tina Everett: [email protected].

Marilyn Madison: [email protected].

If you plan to attend the Tuesday technical assistance session on December 17, 2018, please make specific arrangements with your assigned claims specialist or contact a supervisor ss staff will not be readily available unless scheduled in advance.

Page last modified: December 3, 2018