Studies suggest that a significant number of people are being treated by behavioral health professionals and primary care physicians for illnesses and disorders that may have traumatic brain injury (TBI) as an underlying cause. There are a variety of TBI screening tools available, including this one. If you suspect someone may have a TBI, please call the Alliance Access and Information Center at (800) 510-9132 to discuss service options with one of our clinicians.
Access and Information Center:
We want to make it easy for you to get the services or information you need. You can call the Alliance Access and Information Center toll-free 24 hours a day.
Representatives are available 8:30am-5:15pm Monday-Friday to answer provider questions about authorization, billing, claims, enrollment and credentialing, the Alpha Provider Portal or other issues.
Confidential Fraud and Abuse Line:
You are encouraged to report matters involving Medicaid fraud and abuse. If you want to report fraud or abuse, you can remain anonymous. Learn more.
Alliance maintains community offices in Durham, Wake, Cumberland and Johnston counties. Addresses and directions to the Alliance offices.