Providers are expected to review and verify referral status at least every 90 days in order to stay active on the referral list that is available to the Call Center and Care Coordination. If referral information is more than 90 days old, the provider is removed from the list and may not be considered for referrals from the Call Center and Care Coordination.
The application will send a notification to providers when an update is needed. Please log in to the application at that time and update your information. If your referral status is unchanged, simply click the ‘Verify Referrals’ button.
If you are unable to access the system or have any questions/feedback related to the application, email Melissa Payne at [email protected] or call 919-651-8801.