Effective Saturday evening, Jan. 23, 2021, the NCTracks Automated Voice Response System (AVRS) which providers reach when calling the NCTracks Call Center will now be updated to include options to be transferred directly to Prepaid Health Plans (PHPs). Providers are encouraged to listen carefully for the new options when calling.
https://www.alliancehealthplan.org/wp-content/uploads/NCTracks.jpg300400Brandon Alexanderhttps://www.alliancehealthplan.org/wp-content/uploads/alliance-health-header.pngBrandon Alexander2021-01-25 15:49:122021-01-25 15:49:12NCTracks Automated Voice Response System to Include Prepaid Health Plans
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