NC Medicaid to Hold Tailored Care Management Training

Tailored Care Management will be the predominant care management model for the Behavioral Health and Intellectual/Developmental Disability (I/DD) Tailored Plan population, which includes individuals with significant behavioral health conditions (including serious mental illness, serious emotional disturbances and severe substance use disorders), I/DD and traumatic brain injury (TBI). Tailored Plan members will obtain care management through one of three approaches: an Advanced Medical Home Plus (AMH+) practice, Care Management Agency (CMA), or a care manager based at a Tailored Plan.

The Tailored Care Management 101 webinar series was designed to help develop a shared understanding of the model across the North Carolina provider community (including advanced medical homes and behavioral health, I/DD, and TBI providers) and anyone interested.

The webinar series will run from October through mid-December, on Fridays from 12 to 1 p.m., and cover:

• Oct. 1, 2021: Introduction to Tailored Care Management
• Oct. 8, 2021: Becoming an AMH+/CMA
• Oct. 15, 2021: Health Information Technology (IT) Requirements and Data Sharing
• Oct. 22, 2021: Partnering with a Clinically Integrated Network and Other Partners
• Oct. 29, 2021: Delivery of Tailored Care Management
• Nov. 5, 2021: Transitional Care Management and Community Inclusion Activities
• Nov. 19, 2021: Conflict-Free Care Management and Additional Care Coordination Functions for Members Enrolled in the Innovations or TBI Waiver
• Dec. 3, 2021: Billing
• Dec. 10, 2021: Oversight and Quality Measurement/Improvement

Register for the webinar series.

More information on Tailored Care Management is available at https://medicaid.ncdhhs.gov/transformation/tailored-care-management.