As part of Alliance Health’s ongoing effort to build a strong community of providers within our service area, each agency is invited to attend its local Provider Advisory Council (PAC) meetings. Each county within the Alliance Health region operates a local Provider Advisory Council facilitated by providers for providers and these meetings are an excellent source of information, allowing provider agencies to access the most updated information related to Medicaid and State-funded programs, and offering an opportunity to share both challenges and successes. Learn more and access the schedule for your county.
Access and Information Center:
We want to make it easy for you to get the services or information you need. You can call the Alliance Access and Information Center toll-free 24 hours a day.
Representatives are available 8:30am-5:15pm Monday-Friday to answer provider questions about authorization, billing, claims, enrollment and credentialing, the Alpha Provider Portal or other issues.
Confidential Fraud and Abuse Line:
You are encouraged to report matters involving Medicaid fraud and abuse. If you want to report fraud or abuse, you can remain anonymous. Learn more.
Alliance maintains community offices in Durham, Wake, Cumberland and Johnston counties. Addresses and directions to the Alliance offices.