Join NC DHHS today from 2:00-3:00pm for a COVID-19 update. The COVID-19 situation is evolving rapidly, and we all must work together to meet the needs of individuals, families, and communities. While they will be sharing timely information from the department, NC DHHS wants this to be a discussion and opportunity for you to raise questions and offer insights as we work together and implement proactive and preventive actions to mitigate harm and prevent the spread of COVID-19. You can join the webinar portion here. To join by call-in only, dial 1-844-992-4726 and use access code COVID-19. If unable to join, please check the NCDHHS website for timely updates.
Access and Information Center:
We want to make it easy for you to get the services or information you need. You can call the Alliance Access and Information Center toll-free 24 hours a day.
Representatives are available 8:30am-5:15pm Monday-Friday to answer provider questions about authorization, billing, claims, enrollment and credentialing, the Alpha Provider Portal or other issues.
Confidential Fraud and Abuse Line:
You are encouraged to report matters involving Medicaid fraud and abuse. If you want to report fraud or abuse, you can remain anonymous. Learn more.
Alliance maintains community offices in Durham, Wake, Cumberland and Johnston counties. Addresses and directions to the Alliance offices.