ICYMI: Alliance currently offers clinical, technical and resource support through a Clozaril tool kit published on our website. The Clozaril toolkit contains:
Clinical guidance on prescribing, side effects and drug interactions.
Medication and community resource information.
Links to patient and family education.
Monitoring forms to support patient level tracking.
Access and Information Center (800) 510-9132 We want to make it easy for you to get the services or information you need. You can call the Alliance Access and Information Center toll-free 24 hours a day.
Provider HelpDesk (919) 651-8500 Representatives are available 8:30am-5:15pm Monday-Friday to answer provider questions about authorization, billing, claims, enrollment and credentialing, the Alpha Provider Portal or other issues.
Confidential Fraud and Abuse Line
(855) 727-6721 You are encouraged to report matters involving Medicaid fraud and abuse. If you want to report fraud or abuse, you can remain anonymous.