Alliance will be hosting a Child and Family Team(CFT) training on October 14 and 15 from 9:00am – 4:00pm each day at our home office (5200 West Paramount Parkway, Morrisville). The first day will describe the benefits of a strength-based approach; the System of Care (SOC) assessment tools and their relationship to the CFT process. Day two includes defining a CFT, its purpose, benefits, composition as well as the wraparound process. Additionally, you will learn about participant roles and the tools/resources available for CFTs in System of Care. You must complete both days of training to obtain your certificate. Register here to attend.
Access and Information Center:
We want to make it easy for you to get the services or information you need. You can call the Alliance Access and Information Center toll-free 24 hours a day.
Representatives are available 8:30am-5:15pm Monday-Friday to answer provider questions about authorization, billing, claims, enrollment and credentialing, the Alpha Provider Portal or other issues.
Confidential Fraud and Abuse Line:
You are encouraged to report matters involving Medicaid fraud and abuse. If you want to report fraud or abuse, you can remain anonymous. Learn more.
Alliance maintains community offices in Durham, Wake, Cumberland and Johnston counties. Addresses and directions to the Alliance offices.