NC Medicaid Behavioral Health and Intellectual/Developmental Disabilities Tailored Plans will launch July 1, 2024. Choice period ends on May 15, 2024. Please call to select your PCP. Find PCPs available in our health plan.
Effective February 1, 2024, citizens of Harnett County are being served by Alliance Health. Access more information for or for providers.
For help with non-emergency issues and questions, call Member and Recipient Services Monday through Saturday from 7 a.m. to 6 p.m. Please leave a message if you call us after these hours with a non-urgent request. We will call you back within 1 business day.
If you are in danger or need immediate medical attention, call 911. If you are thinking of hurting yourself or others, or are in emotional or mental pain or distress, call the Behavioral Health Crisis Line at 877-223-4617 at any time, 24 hours a day, 7 days a week. You can speak with someone who will listen and help.
Alliance Health Initiates Digital Communications to Improve Member Health
Over the next several months, Alliance Health will be piloting the use of digital communication channels, primarily secure texting, to better engage members about their healthcare needs. This is a population health strategy that focuses on improving health literacy and provides education and outreach to our members. Members may receive text messages related to tobacco cessation resources, medication adherence, and/or the importance of following up with their primary care physician about recommended healthcare screenings and preventative care.
This week members on antipsychotic medications for the treatment of schizophrenia will begin to receive information about the importance of medication as part of their treatment. Members will receive several similar reminders in the coming weeks. All reminders to members will include a statement to call their doctor with any questions. These reminders may increase the number of calls from our members to their treating providers.
Beginning next week, Alliance will be launching a similar direct-to-member campaign that provides our members who are prescribed antipsychotic medications with reminders about the importance of routine follow-up with their doctors for blood sugar monitoring and other routine lab work.
Recent News
03/21/2024
Alliance partners with WCPSS to boost youth engagement
In response to challenges in youth engagement and well-being created by the Covid-19 pandemic, Alliance Health, Wake County Public School System and Wake County Cooperative Extension are piloting a community-informed, data-driven strategy to help school staff and re-engage youth in...
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03/19/2024
Alliance Health Partners with NourishedRx to Support Members in TCL Program
Alliance Health announced today that it has entered into a strategic partnership with NourishedRx, a digital health and nutrition company based in Stamford, Connecticut, to support eligible members enrolled in North Carolina’s Transitions to Community Living (TCL) program. The new partnership will enable Alliance...
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02/19/2024
1915C HCBS Innovations Waiver Renewal, July 1, 2024
The NC 1915(c) Home and Community Based Services Innovations Waiver’s current 5-year cycle period will expire on June 30, 2024. NC Medicaid’s goal is to renew the waiver with an effective date of July 1, 2024, for continuity of program planning....
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