Clinician

NC Medicaid Behavioral Health and Intellectual/Developmental Disabilities Tailored Plans will launch July 1, 2024. Choice period ends on May 15, 2024. Please call to select your PCP. Find PCPs available in our health plan.

Effective February 1, 2024, citizens of Harnett County are being served by Alliance Health. Access more information for health plan participants or for providers.

Member and Recipient Services: 800-510-9132 | BH Crisis Line: 877-223-4617

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- - Staying in Touch – Including Hours of Operation
    - Staying in Touch
    - Member and Recipient Services
      800-510-9132 or Relay: 711
      For help with non-emergency issues and questions, call Member and Recipient Services Monday through Saturday from 7 a.m. to 6 p.m. Please leave a message if you call us after these hours with a non-urgent request. We will call you back within 1 business day.
      
      Behavioral Health Crisis Line
      877-223-4617 (24 hours a day, 7 days a week)
      If you are in danger or need immediate medical attention, call 911.
      If you are thinking of hurting yourself or others, or are in emotional or mental pain or distress, call the Behavioral Health Crisis Line at 877-223-4617 at any time, 24 hours a day, 7 days a week. You can speak with someone who will listen and help.
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    - Document Library and Glossary
      - Document Library – Access our full library of public documents for members, recipients, beneficiaries, and providers.
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Lorena Iveliz Gonzalez

Counselor: Addiction (Substance Use Disorder) / Counselor: Mental Health / Counselor: Professional (NPI: 1629386982)

Primary Care Provider (PCP)	No
Health Plans Accepted	NC Medicaid Direct, Tailored Plan
Gender	Female
Languages	English, Spanish

Locations

Site Name	Address	County	Phone
DESIRED SOLUTIONS & MORE	8815 University East Dr Ste 100 CHARLOTTE, NC 28213	Mecklenburg	704-405-4251
RISE ABOVE COUNSELING SERVICES PLLC	8815 UNIVERSITY EAST DR STE 100 CHARLOTTE, NC 28213	Mecklenburg	980-406-5428

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This information was last updated on 04/17/2024

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To learn more about enrolling for services as part of the Alliance Health Plan, contact Member and Recipient Services at 800-510-9132 (Relay 711).

Member and Recipient Services

Behavioral Health Crisis Line

Member and Recipient Services

Behavioral Health Crisis Line

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Lorena Iveliz Gonzalez

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