NC Medicaid Behavioral Health and Intellectual/Developmental Disabilities Tailored Plans will launch July 1, 2024. Choice period ends on May 15, 2024. Please call to select your PCP. Find PCPs available in our health plan.
For help with non-emergency issues and questions, call Member and Recipient Services Monday through Saturday from 7 a.m. to 6 p.m. Please leave a message if you call us after these hours with a non-urgent request. We will call you back within 1 business day.
If you are in danger or need immediate medical attention, call 911. If you are thinking of hurting yourself or others, or are in emotional or mental pain or distress, call the Behavioral Health Crisis Line at 877-223-4617 at any time, 24 hours a day, 7 days a week. You can speak with someone who will listen and help.
The following opinion piece was submitted to the Fayetteville Observer by Alliance Supportive Housing Manager Laressa Witt.
I want to thank the community for caring for people facing homelessness during the cold weather and snowstorm. Often collaboration is unseen as agencies and organizations quietly connect people to needed support. Because of this unseen response, the community at large may think nothing is being done. That could not be further from the truth.
The COVID Omicron variant has impacted the homeless service system greatly. There have been shortages of staff, exposed people in the shelters, and increased need for hotels to safely house the medically vulnerable. In response, Cumberland County Emergency Management opened the Smith Recreation Center because COVID restrictions limited the number of people who could be safely housed during White Flag, when shelters open for inclement weather. The Manna Dream Center Shelter was shuttered due to COVID exposure but that did not stop Manna from providing meals to the Salvation Army, the COVID hotels, and the Recreation Center. Operation Inasmuch provided breakfast and delivered mail to the COVID hotels since people were in isolation due to COVID. Alliance Health and Loving Hands International provided care coordination and case management for those in the hotels. Loving Hands staff and the Fayetteville Police Department went throughout the community ensuring people knew where to shelter as information became available. Cumberland County Public Health provided COVID tests and masks to keep people safe. The storm is not an isolated event. The homeless service system collaborates every day. Cumberland HealthNet manages the Coordinated Entry System so people who are most in need are prioritized for the limited number of resources by calling 910-479-HOME.
Endeavors, Fayetteville Urban Ministries, Teague’s Home for Women, Connections of Cumberland County, the VA Medical Center, and others work to coordinate care for people who are homeless. Fayetteville Economic Development and Cumberland County Community Development manages the homeless initiative funds that provides financial support so people can move into housing. Alliance Health collaborates with the Fayetteville Metropolitan Housing Authority for vouchers for people with disabilities. There are many more examples of collaboration that agencies and faith-based organizations do each day. Homelessness is a community issue and there are many people working tirelessly to address it often quietly and unseen.
Laressa Witt
Supportive Housing Manager
Alliance Health
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