NC Medicaid Behavioral Health and Intellectual/Developmental Disabilities Tailored Plans will launch July 1, 2024. Choice period ends on May 15, 2024. Please call to select your PCP. Find PCPs available in our health plan.
For help with non-emergency issues and questions, call Member and Recipient Services Monday through Saturday from 7 a.m. to 6 p.m. Please leave a message if you call us after these hours with a non-urgent request. We will call you back within 1 business day.
If you are in danger or need immediate medical attention, call 911. If you are thinking of hurting yourself or others, or are in emotional or mental pain or distress, call the Behavioral Health Crisis Line at 877-223-4617 at any time, 24 hours a day, 7 days a week. You can speak with someone who will listen and help.
New Permanent Supportive Housing Solution Expands Options in Mecklenburg
Charlotte’s first adaptive reuse permanent supportive housing solution opened for occupancy recently, and thanks to a $300,000 investment by Alliance Health, six of the units are set aside for our most vulnerable members in Mecklenburg County.
SECU The Rise on Clanton is an 88-unit former hotel that has been renovated into an affordable supportive housing facility by Roof Above, a Charlotte non-profit working to end chronic homelessness. Each unit has been turned into a studio apartment with a kitchen, and the facility offers onsite access to case managers, a full-time nurse, a learning lab and community space for supportive activities.
“It is an incredibly welcoming place, and it provides a sense of community for the people living there,” said Ann Oshel, Alliance Health Senior Vice President—Community Health and Well-Being. “We really want the people we serve to experience the best in life and the best way to live, and having an intentional property like this that integrates health, housing and community support makes such a difference.”
Permanent supportive housing provides affordable housing combined with flexible, voluntary supportive services to address the needs of chronically homeless people and help them maintain stable housing and live productively in the community. Chronic homelessness is a term used to describe the situation of people who have experienced homelessness for at least a year while struggling with a disabling condition such as a serious mental illness, substance use disorder, or physical disability.
Tenants at SECU The Rise on Clanton will typically pay 30% of their income toward rent plus basic utilities. For most units, tenants will be selected through the Charlotte-Mecklenburg Coordinated Entry process, but Alliance’s investment allows us to offer six of the units to our members experiencing chronic homelessness.
Oshel said Alliance is planning to offer community inclusion classes at the facility and exploring the possibility of onsite access to behavioral health care.
Research has shown that access to stable housing can improve health outcomes and and reduce health care costs. Alliance Health has invested more than $4,500,000 to date to secure housing inventory for people we serve in our communities. Learn more about our housing initiatives in our 2021 Annual Report.
Alliance partners with WCPSS to boost youth engagement
In response to challenges in youth engagement and well-being created by the Covid-19 pandemic, Alliance Health, Wake County Public School System and Wake County Cooperative Extension are piloting a community-informed, data-driven strategy to help school staff and re-engage youth in...
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03/19/2024
Alliance Health Partners with NourishedRx to Support Members in TCL Program
Alliance Health announced today that it has entered into a strategic partnership with NourishedRx, a digital health and nutrition company based in Stamford, Connecticut, to support eligible members enrolled in North Carolina’s Transitions to Community Living (TCL) program. The new partnership will enable Alliance...
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02/19/2024
1915C HCBS Innovations Waiver Renewal, July 1, 2024
The NC 1915(c) Home and Community Based Services Innovations Waiver’s current 5-year cycle period will expire on June 30, 2024. NC Medicaid’s goal is to renew the waiver with an effective date of July 1, 2024, for continuity of program planning....
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