NC Medicaid Behavioral Health and Intellectual/Developmental Disabilities Tailored Plans will launch July 1, 2024. Choice period ends on May 15, 2024. Please call to select your PCP. Find PCPs available in our health plan.
For help with non-emergency issues and questions, call Member and Recipient Services Monday through Saturday from 7 a.m. to 6 p.m. Please leave a message if you call us after these hours with a non-urgent request. We will call you back within 1 business day.
If you are in danger or need immediate medical attention, call 911. If you are thinking of hurting yourself or others, or are in emotional or mental pain or distress, call the Behavioral Health Crisis Line at 877-223-4617 at any time, 24 hours a day, 7 days a week. You can speak with someone who will listen and help.
Alliance Executive Vice President—Chief Operating Officer Sean Schreiber was nominated for the 2022 Association for Community-Affiliated Plans (ACAP) Making a Difference Award and received an honorable mention in recognition of his accomplishments.
Schreiber knows there is no health without behavioral health and throughout his 25-year career in community-based services and public managed care he has demonstrated that people can and do recover from mental illness and substance use disorders provided they have access to the proper treatment. His vision and hard work continue to be central to Alliance Health’s mission to improve the health and well-being of our members by ensuring highly effective, community-based support and care.
He has been a leader in designing and implementing innovative services and supports to more effectively serve the mental health, substance use disorder, and intellectual/development disability needs of the North Carolinians served by Alliance. Under his leadership, Alliance increased the number of Medicaid beneficiaries served by 75% since 2013 while maintaining extremely low denial rates for requested services (less than 1% for state-funded and 2-3% for Medicaid).
Schreiber was an original member of the Alliance team when we formed as a public managed care organization in 2013. Today Alliance Health has grown to serve approximately 105,000 Medicaid-eligible individuals and thousands of uninsured individuals in a six-county area that includes the Triangle (Raleigh-Durham-Chapel Hill) and Charlotte, the two largest metro areas in North Carolina.
ACAP is a national trade association which represents not-for-profit safety net health plans that serve more than 20 million enrollees through Medicaid, Medicare, and other public health coverage programs. Their mission is to strengthen these health plans in their work to improve the health and well-being of lower-income people and/or people with significant health needs.
We congratulate Sean for the exceptional work he continues to do at Alliance Health for the people and communities we serve.
Recent News
03/21/2024
Alliance partners with WCPSS to boost youth engagement
In response to challenges in youth engagement and well-being created by the Covid-19 pandemic, Alliance Health, Wake County Public School System and Wake County Cooperative Extension are piloting a community-informed, data-driven strategy to help school staff and re-engage youth in...
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03/19/2024
Alliance Health Partners with NourishedRx to Support Members in TCL Program
Alliance Health announced today that it has entered into a strategic partnership with NourishedRx, a digital health and nutrition company based in Stamford, Connecticut, to support eligible members enrolled in North Carolina’s Transitions to Community Living (TCL) program. The new partnership will enable Alliance...
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02/19/2024
1915C HCBS Innovations Waiver Renewal, July 1, 2024
The NC 1915(c) Home and Community Based Services Innovations Waiver’s current 5-year cycle period will expire on June 30, 2024. NC Medicaid’s goal is to renew the waiver with an effective date of July 1, 2024, for continuity of program planning....
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