NC Medicaid Behavioral Health and Intellectual/Developmental Disabilities Tailored Plans will launch July 1, 2024. Choice period ends on May 15, 2024. Please call to select your PCP. Find PCPs available in our health plan.
Effective February 1, 2024, citizens of Harnett County are being served by Alliance Health. Access more information for or for providers.
For help with non-emergency issues and questions, call Member and Recipient Services Monday through Saturday from 7 a.m. to 6 p.m. Please leave a message if you call us after these hours with a non-urgent request. We will call you back within 1 business day.
If you are in danger or need immediate medical attention, call 911. If you are thinking of hurting yourself or others, or are in emotional or mental pain or distress, call the Behavioral Health Crisis Line at 877-223-4617 at any time, 24 hours a day, 7 days a week. You can speak with someone who will listen and help.
Between now and the end of this year Alliance will be making changes in how care coordination is offered to the people we serve. We are doing this to prepare ourselves for the new way we will be managing care for our members in the future as a result of how Medicaid is changing in North Carolina. Beginning in 2021 Alliance expects to begin operating what is called a Tailored Plan, managing comprehensive whole-person care – that is, physical and behavioral healthcare, plus pharmacy services – to people with more severe mental illnesses, those with a substance use disorder, and those with long-term care needs, including those with an intellectual/developmental disability or traumatic brain injury. This is why Alliance is moving now to a model of care coordination that brings together a diverse team of professionals to better meet the complex and diverse needs of our members. Access a recording of a listening session held on May 21.
Recent News
03/21/2024
Alliance partners with WCPSS to boost youth engagement
In response to challenges in youth engagement and well-being created by the Covid-19 pandemic, Alliance Health, Wake County Public School System and Wake County Cooperative Extension are piloting a community-informed, data-driven strategy to help school staff and re-engage youth in...
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03/19/2024
Alliance Health Partners with NourishedRx to Support Members in TCL Program
Alliance Health announced today that it has entered into a strategic partnership with NourishedRx, a digital health and nutrition company based in Stamford, Connecticut, to support eligible members enrolled in North Carolina’s Transitions to Community Living (TCL) program. The new partnership will enable Alliance...
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02/19/2024
1915C HCBS Innovations Waiver Renewal, July 1, 2024
The NC 1915(c) Home and Community Based Services Innovations Waiver’s current 5-year cycle period will expire on June 30, 2024. NC Medicaid’s goal is to renew the waiver with an effective date of July 1, 2024, for continuity of program planning....
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