NC DHHS has launched ComplexMHIDD-NC.org, a new website for parents, caregivers, community members, and primary care physician offices, and other professionals who live with and care for people with both I/DD and mental health challenges. This website is a collection of information and resources designed to provide an overview and guidance on such topics as communication, trauma, behavioral health crisis, and medication.
Access and Information Center:
We want to make it easy for you to get the services or information you need. You can call the Alliance Access and Information Center toll-free 24 hours a day.
Representatives are available 8:30am-5:15pm Monday-Friday to answer provider questions about authorization, billing, claims, enrollment and credentialing, the Alpha Provider Portal or other issues.
Confidential Fraud and Abuse Line:
You are encouraged to report matters involving Medicaid fraud and abuse. If you want to report fraud or abuse, you can remain anonymous. Learn more.
Alliance maintains community offices in Durham, Wake, Cumberland and Johnston counties. Addresses and directions to the Alliance offices.