NC Medicaid Behavioral Health and Intellectual/Developmental Disabilities Tailored Plans will launch July 1, 2024. Choice period ends on May 15, 2024. Please call to select your PCP. Find PCPs available in our health plan.
Effective February 1, 2024, citizens of Harnett County are being served by Alliance Health. Access more information for or for providers.
For help with non-emergency issues and questions, call Member and Recipient Services Monday through Saturday from 7 a.m. to 6 p.m. Please leave a message if you call us after these hours with a non-urgent request. We will call you back within 1 business day.
If you are in danger or need immediate medical attention, call 911. If you are thinking of hurting yourself or others, or are in emotional or mental pain or distress, call the Behavioral Health Crisis Line at 877-223-4617 at any time, 24 hours a day, 7 days a week. You can speak with someone who will listen and help.
On June 1, 2021, the Mecklenburg Board of County Commissioners (BOCC) unanimously voted with one abstention to disengage from Cardinal Innovations Healthcare and realign with Alliance Health. On June 3, 2021, the Alliance Board of Directors voted unanimously to move forward in negotiations with Mecklenburg County as a member county of Alliance Health.
Mecklenburg County’s primary focus regarding this realignment is to carry out the process with transparency, commitment to the community, and involvement of those who will be impacted by the change. The county, Alliance, and Cardinal are committed to working collaboratively to ensure a smooth transition for all involved. The BOCC authorized the county manager to issue a letter of intent, develop a disengagement realignment plan, and notify the affected counties within the organizations’ catchment areas. Those and other related documents are posted on the county’s website at https://www.mecknc.gov/Realignment/Pages/Home.aspx.
“I am very appreciative of and honored by the confidence Mecklenburg County has shown in Alliance,” said Rob Robinson, CEO of Alliance Health. “We are eager to begin engaging with local organizations, public partners, and behavioral healthcare providers in the county to build a community-based system of care to address social and environmental factors that impact the overall health and quality of life of individuals and families who are enrolled in Medicaid or uninsured. As this process begins, I would also like to thank Cardinal CEO Trey Sutten and the Cardinal Board for their commitment to work with us and the county throughout this transition to prevent any disruption in services for members and providers.”
“Our highest priority is the stability and health of our members in Mecklenburg County and the hundreds of employees who serve them every day,” said Trey Sutten, CEO of Cardinal Innovations. “We will continue to work closely with DHHS, Alliance, and Mecklenburg County throughout the process.”
Recent News
03/21/2024
Alliance partners with WCPSS to boost youth engagement
In response to challenges in youth engagement and well-being created by the Covid-19 pandemic, Alliance Health, Wake County Public School System and Wake County Cooperative Extension are piloting a community-informed, data-driven strategy to help school staff and re-engage youth in...
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03/19/2024
Alliance Health Partners with NourishedRx to Support Members in TCL Program
Alliance Health announced today that it has entered into a strategic partnership with NourishedRx, a digital health and nutrition company based in Stamford, Connecticut, to support eligible members enrolled in North Carolina’s Transitions to Community Living (TCL) program. The new partnership will enable Alliance...
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1915C HCBS Innovations Waiver Renewal, July 1, 2024
The NC 1915(c) Home and Community Based Services Innovations Waiver’s current 5-year cycle period will expire on June 30, 2024. NC Medicaid’s goal is to renew the waiver with an effective date of July 1, 2024, for continuity of program planning....
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