NC Medicaid Behavioral Health and Intellectual/Developmental Disabilities Tailored Plans will launch July 1, 2024. Choice period ends on May 15, 2024. Please call to select your PCP. Find PCPs available in our health plan.
For help with non-emergency issues and questions, call Member and Recipient Services Monday through Saturday from 7 a.m. to 6 p.m. Please leave a message if you call us after these hours with a non-urgent request. We will call you back within 1 business day.
If you are in danger or need immediate medical attention, call 911. If you are thinking of hurting yourself or others, or are in emotional or mental pain or distress, call the Behavioral Health Crisis Line at 877-223-4617 at any time, 24 hours a day, 7 days a week. You can speak with someone who will listen and help.
Alliance’s Community Health and Well-Being department has launched the #HealthyHoliday campaign to promote mental health awareness and get the word out about Hope4NC.
To spread the word about Hope4NC, Alliance staff are being innovative to reach those who need hope and help during this holiday season. Throughout this holiday season interactive messaging, interviews, daily words of affirmation and videos will be posted on Alliance’s social media platforms: Facebook, Twitter and LinkedIn.
The Federal Emergency Management Agency originally created Hope4NC after the devastation of Hurricane Matthew to provide emotional support and referrals to community resources to help disaster survivors manage their stress. Hope4NC now offers a 24/7 helpline that provides free crisis counseling for North Carolinians who have been affected by COVID-19 physically, mentally or financially.
Anyone in North Carolina’s 100 counties can call 1-855-587-3463 to be connected to immediate crisis counseling services.
“Hope4NC provides a safe space for you to share your struggles, concerns, and needs by providing confidential crisis counseling and a variety of other resources to improve overall mental health,” said JaMonica Thompson, Alliance’s Hope4NC program manager. “Help us help you, stop the stigma, it’s OK to reach out.”
Recent News
03/21/2024
Alliance partners with WCPSS to boost youth engagement
In response to challenges in youth engagement and well-being created by the Covid-19 pandemic, Alliance Health, Wake County Public School System and Wake County Cooperative Extension are piloting a community-informed, data-driven strategy to help school staff and re-engage youth in...
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03/19/2024
Alliance Health Partners with NourishedRx to Support Members in TCL Program
Alliance Health announced today that it has entered into a strategic partnership with NourishedRx, a digital health and nutrition company based in Stamford, Connecticut, to support eligible members enrolled in North Carolina’s Transitions to Community Living (TCL) program. The new partnership will enable Alliance...
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02/19/2024
1915C HCBS Innovations Waiver Renewal, July 1, 2024
The NC 1915(c) Home and Community Based Services Innovations Waiver’s current 5-year cycle period will expire on June 30, 2024. NC Medicaid’s goal is to renew the waiver with an effective date of July 1, 2024, for continuity of program planning....
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