NC Medicaid Behavioral Health and Intellectual/Developmental Disabilities Tailored Plans will launch July 1, 2024. Choice period ends on May 15, 2024. Please call to select your PCP. Find PCPs available in our health plan.
For help with non-emergency issues and questions, call Member and Recipient Services Monday through Saturday from 7 a.m. to 6 p.m. Please leave a message if you call us after these hours with a non-urgent request. We will call you back within 1 business day.
If you are in danger or need immediate medical attention, call 911. If you are thinking of hurting yourself or others, or are in emotional or mental pain or distress, call the Behavioral Health Crisis Line at 877-223-4617 at any time, 24 hours a day, 7 days a week. You can speak with someone who will listen and help.
i2i Center for Integrative Health is pleased to announce that Alliance Behavioral Healthcare has become one of its high level Champion Supporters. The i2i Center is a convener organization for healthcare leaders to work together to solve the most important issues affecting behavioral, intellectual and developmental disabilities and primary healthcare and support service systems within a comprehensive system of whole person care in North Carolina.
i2i Executive Director Mary Hooper said, “I am so pleased to add Alliance to the growing roster of i2i Champion Supporters. The organization’s commitment to its communities is clear in its services and programs that emphasize integrated care, social determinants of health, and community inclusion for consumers. Rob Robinson and his entire staff have much to be proud of. Alliance’s support and expertise is a great addition for i2i in its collaborative work, and we are honored to recognize them among our Champions.”
Alliance recently introduced its Complete Care model built on the principles of population health, or working to improve the health of entire groups of people. The model’s priority in achieving the aim of population health is reducing health inequities or disparities among different population groups due to, among other things, the social determinants of health. This is being borne-out in numerous initiatives including Alliance’s rapidly expanding housing program and its innovative work to combat the epidemic of opioid misuse.
“The mission of i2i is in close alignment with Alliance’s vision to be a leader in transforming the delivery of whole person care in North Carolina’s public sector,” Robinson said. “We welcome the opportunity to come to the table to help ensure that the unique expertise and experience of the LME/MCOs continues to be a strong and viable component of our state’s Medicaid transformation.”
Initial i2i Center policy initiatives and collaborative efforts are evolving around improving value based payment structures, service system navigation for individuals with I-DD and their families, system transformation, housing and housing supports for individuals transitioning to community living, and training in business practices that are consistent with the expanding managed care environment.
About i2i Center for Integrative Health
The January, 2018 establishment of the i2i Center for Integrative Health represents the evolution of the NC Council of Community Programs’ 34 year legacy of collaboration and advocacy. The mission of the i2i Center is to serve as an independent convener that fosters collaborative and evidence-based initiatives for improving the quality and efficacy of the behavioral health, intellectual and developmental disabilities, and substance use care and support services systems within a comprehensive system of whole person care.
About Alliance Behavioral Healthcare
Alliance is a public behavioral health managed care organization, or MCO, with responsibility for the authorization of services for almost 440,000 Medicaid-eligible and uninsured individuals and a population of 1.8 million in Durham, Wake, Cumberland and Johnston counties.
Recent News
03/21/2024
Alliance partners with WCPSS to boost youth engagement
In response to challenges in youth engagement and well-being created by the Covid-19 pandemic, Alliance Health, Wake County Public School System and Wake County Cooperative Extension are piloting a community-informed, data-driven strategy to help school staff and re-engage youth in...
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03/19/2024
Alliance Health Partners with NourishedRx to Support Members in TCL Program
Alliance Health announced today that it has entered into a strategic partnership with NourishedRx, a digital health and nutrition company based in Stamford, Connecticut, to support eligible members enrolled in North Carolina’s Transitions to Community Living (TCL) program. The new partnership will enable Alliance...
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02/19/2024
1915C HCBS Innovations Waiver Renewal, July 1, 2024
The NC 1915(c) Home and Community Based Services Innovations Waiver’s current 5-year cycle period will expire on June 30, 2024. NC Medicaid’s goal is to renew the waiver with an effective date of July 1, 2024, for continuity of program planning....
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