The Community and Member Engagement team, part of the Alliance Community Health and Well-Being department, exists because Alliance Health recognizes that the experiences of individuals and families are critical in the planning and development of programs and services that allow people to have rich and fulfilling lives.

Everyone that works on the team is either a direct consumer of services, a family member, or both. Our purpose is to ensure that the voices of these individuals and families are heard and integrated at all levels at Alliance.

We want to empower the people we serve and their families through education and exposure to resources.

Doug Wright

Doug Wright

Director, Community and Member Engagement

Our Core Values

  • Individual and family-driven
  • Integrated management
  • Supportive
  • Open-minded
  • Encouraging

What We Do

  • Help people navigate the system
  • Assist with complaints, grievances and appeals
  • Knowledgeable about community resources
  • Inform senior management of concerns and needs in the community
  • Support the Consumer and Family Advisory Committee (CFAC)
  • Support the Alliance Human Rights Committee
  • Involved with advocacy groups
  • Trainings and presentations to consumers, families, providers, and communities at large
  • Listen
  • Care

Doug Wright, Director, Community and Member Engagement
(919) 651-8425
Email Doug

Page last modified: January 23, 2019