Community Health and Well-Being

Community Health and Well-Being

September 18 All-Provider Meeting

Alliance Health’s All Provider Meeting is scheduled for Wednesday, September 18 from 1:00-3:30pm at the Alliance home office. This meeting will include a live webinar as Alliance and NC DHHS provide a Joint Provider Education Session​ on the Transition to NC Medicaid Managed Care’s Standard Plan Option. Access more details.

Access and Information Center
(800) 510-9132
We want to make it easy for you to get the services or information you need. You can call the Alliance Access and Information Center toll-free 24 hours a day.


Provider HelpDesk
(919) 651-8500
Representatives are available 8:30am-5:15pm Monday-Friday to answer provider questions about authorization, billing, claims, enrollment and credentialing, the Alpha Provider Portal or other issues.


Confidential Fraud and Abuse Line
(855) 727-6721
You are encouraged to report matters involving Medicaid fraud and abuse. If you want to report fraud or abuse, you can remain anonymous.


Alliance Offices
(919) 651-8401
Alliance maintains community offices in Durham, Wake, Cumberland and Johnston counties. Addresses and directions to the Alliance offices.