Between now and the end of this year Alliance will be making changes in how care coordination is offered to the people we serve. We are doing this to prepare ourselves for the new way we will be managing care for our members in the future as a result of how Medicaid is changing in North Carolina.

Beginning in 2021 Alliance expects to begin operating what is called a Tailored Plan, managing comprehensive whole-person care – that is, physical and behavioral healthcare, plus pharmacy services – to people with more severe mental illnesses, those with a substance use disorder, and those with long-term care needs, including those with an intellectual/developmental disability or traumatic brain injury.

This is why Alliance is moving now to a model of care coordination that brings together a diverse team of professionals to better meet the complex and diverse needs of our members.

On this page you will find information regarding Alliance’s move to a Care Team Model for care, including the following recording of a recent listening session.

Also, you can access a list of answers to questions we have received.


Page last modified: October 8, 2020