Consumer and Family Advisory Committee (CFAC)

The Alliance Consumer and Family Advisory Committee, or CFAC, is made up of consumers and family members who receive mental health, intellectual/developmental disabilities and substance use/addiction services. CFAC is a self-governing committee that serves as an advisor to Alliance administration and the Board of Directors.

State statutes charge CFAC with the following responsibilities:

  • Review, comment on and monitor the implementation of the local business plan
  • Identify service gaps and underserved populations
  • Make recommendations regarding the service array and monitor the development of additional services
  • Review and comment on the Alliance budget
  • Participate in all quality improvement measures and performance indicators

  • Submit findings and recommendations to the State Consumer and Family Advisory Committee regarding ways to improve the delivery of mental health, intellectual/other developmental disabilities and substance use/addiction services.

Access the State CFAC website.

CFAC Meeting Schedule

The Alliance CFAC Steering Committee meets at 5:30pm on the first Monday in the months of February, April, June, August, October and December at the Alliance Home Office, 5200 W. Paramount Parkway in Morrisville. They meet by teleconference on the other months.

For more information, call toll-free at (800) 510-9132 to be put in touch with someone at the Alliance CFAC.

The Alliance Durham CFAC meets monthly at 5:30pm on the second Monday at 1820 James Street, Durham.

The Alliance Wake CFAC meets monthly at 5:30 on the second Tuesday at Healing Transitions, 1251 Goode St., Raleigh.

The Alliance Cumberland CFAC meets monthly at 5:30 on the fourth Thursday at 711 Executive Place, Fayetteville.

The Johnston County CFAC meets monthly at 5:30 on the third Tuesday at 521 North Brightleaf Boulevard, Smithfield.

Page last modified: January 24, 2020