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Forging Bonds to Make a Meaningful Impact

It's Time to Think Differently

We continue to build on our history of developing high-value partnerships with community organizations, providers, individuals and families. By forging stronger bonds across disciplines, acting with a..
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We continue to build on our history of developing high-value partnerships with community organizations, providers, individuals and families.

By forging stronger bonds across disciplines, acting with a collaborative spirit in all we do and working as one, we are able to make a more meaningful impact in our communities and people’s lives.


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We continue to build on our history of developing high-value partnerships with community organizations, providers, individuals and families.

By forging stronger bonds across disciplines, acting with a collaborative spirit in all we do and working as one, we are able to make a more meaningful impact in our communities and people’s lives.

The Crisis Counseling Assistance and Training Program (CCP), also known as Hope4NC worked with the Cumberland Disaster and Recovery Coalition to deploy outreach teams to Cumberland and Johnston Counti..
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The Crisis Counseling Assistance and Training Program (CCP), also known as Hope4NC worked with the Cumberland Disaster and Recovery Coalition to deploy outreach teams to Cumberland and Johnston Counties following the destruction and flooding of Hurricanes Matthew and Florence. The project, a partnership with the Substance Abuse and Mental Health Services Administration (SAMSHA) and the Federal Emergency Management Agency (FEMA), offered short-term interventions that included coping strategies and emotional support to help disaster survivors manage the stress of their situations.


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The Crisis Counseling Assistance and Training Program (CCP), also known as Hope4NC worked with the Cumberland Disaster and Recovery Coalition to deploy outreach teams to Cumberland and Johnston Counties following the destruction and flooding of Hurricanes Matthew and Florence. The project, a partnership with the Substance Abuse and Mental Health Services Administration (SAMSHA) and the Federal Emergency Management Agency (FEMA), offered short-term interventions that included coping strategies and emotional support to help disaster survivors manage the stress of their situations.


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Partnering with Alliance Health to promote our “Kids in Crisis” campaign has made a long-lasting impact on our school district. I’m so thankful for the close partnership we’ve established with Alliance Health and I look forward to continuing our work together for years to come!

Amanda Allen, Executive Director of Social and Emotional Learning, Johnston County Schools

Through a partnership with the Johnston County Public School System and with the help of a school safety grant, Alliance has created the Johnston Kids in Crisis campaign. The campaign was created to e..
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Through a partnership with the Johnston County Public School System and with the help of a school safety grant, Alliance has created the Johnston Kids in Crisis campaign. The campaign was created to educate parents and caregivers on the warning signs of teenage depression, anxiety and substance use. The campaign includes billboards throughout Johnston County, posters in all the schools and rack cards available in English and Spanish to students, families and school personnel.


(Read Less)

Through a partnership with the Johnston County Public School System and with the help of a school safety grant, Alliance has created the Johnston Kids in Crisis campaign. The campaign was created to educate parents and caregivers on the warning signs of teenage depression, anxiety and substance use. The campaign includes billboards throughout Johnston County, posters in all the schools and rack cards available in English and Spanish to students, families and school personnel.


Read More

Partnering with Alliance Health to promote our “Kids in Crisis” campaign has made a long-lasting impact on our school district. I’m so thankful for the close partnership we’ve established with Alliance Health and I look forward to continuing our work together for years to come!

Amanda Allen, Executive Director of Social and Emotional Learning, Johnston County Schools

Latest News/Resources:

Alliance Hosting Virtual Resource Fairs
In an effort to keep our communities informed about resources that are available to them during this pandemic, we have offered a series of virtual resource fairs to our citizens in Wake and Durham Counties.

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Ann Oshel wins ACAP Making a Difference Award
The Association for Community-Affiliated Plans (ACAP) has awarded its 11th annual Making a Difference Award to Alliance Health Senior Vice President—Community Health and Well-Being Ann Oshel.

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Donation to the NC Justice Center
As part of Ann Oshel being honored with the 2020 Making A Difference Award, came a $1000 donation to the charity of her choice. Learn more about her choice, the NC Justice Center.

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Alliance CARES Feeding the Community.
As part of our recent Alliance CARES campaign, we held a virtual food drive to benefit the FoodBank of Central and Eastern NC. We had a goal of $1000 but wound up doubling our goal and raising $2,115. This equates to over 10,500 meals for our community. Thank you!

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Access and Information Center
(800) 510-9132
We want to make it easy for you to get the services or information you need. You can call the Alliance Access and Information Center toll-free 24 hours a day.


Provider HelpDesk
(919) 651-8500
Representatives are available 8:30am-5:15pm Monday-Friday to answer provider questions about authorization, billing, claims, enrollment and credentialing, the Alpha Provider Portal or other issues.


Confidential Fraud and Abuse Line
(855) 727-6721
You are encouraged to report matters involving Medicaid fraud and abuse. If you want to report fraud or abuse, you can remain anonymous.


Alliance Offices
(919) 651-8401
Alliance maintains community offices in Durham, Wake, Cumberland and Johnston counties. Addresses and directions to the Alliance offices.

COVID-19 updates from CDC or NC DHHS. Access COVID-19 resources for providers.

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