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IMPACT ON OUR COMMUNITY

Helping people live their best life

Here to Make a Difference

The communities we serve are the outreach organizations with whom we partner, the more than 2,000 behavioral healthcare providers, the citzens in the  communities in which we work and live, and our v..
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The communities we serve are the outreach organizations with whom we partner, the more than 2,000 behavioral healthcare providers, the citzens in the  communities in which we work and live, and our very own employees.

By giving each of these diverse communities the tools they need to succeed — from education and training to the development of care guidelines to wayfinding through the system — we enable people to lead healthier, more satisfying lives.


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The communities we serve are the outreach organizations with whom we partner, the more than 2,000 behavioral healthcare providers, the citzens in the  communities in which we work and live, and our very own employees.

By giving each of these diverse communities the tools they need to succeed — from education and training to the development of care guidelines to wayfinding through the system — we enable people to lead healthier, more satisfying lives.

“Community Inclusion focuses on the opportunity to live in the community and to be valued for one’s uniqueness and abilities like everyone else.”

Mark Salzer, Temple University

Our Community Inclusion Planning is a 26-item measure that helps a person to explore his or her self-directed participation in the community. It asks the person to look at the different self-directed ..
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Our Community Inclusion Planning is a 26-item measure that helps a person to explore his or her self-directed participation in the community. It asks the person to look at the different self-directed activities they may have done either independently or with friends and family in the community over the last 30 days. The idea is to explore self-directed participation in the community that happens without the support of paid mental health providers. The TUCPM provides specific examples of community activities such as going to the library, going to a movie, or going to work


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Our Community Inclusion Planning is a 26-item measure that helps a person to explore his or her self-directed participation in the community. It asks the person to look at the different self-directed activities they may have done either independently or with friends and family in the community over the last 30 days. The idea is to explore self-directed participation in the community that happens without the support of paid mental health providers. The TUCPM provides specific examples of community activities such as going to the library, going to a movie, or going to work


View Toolkit

“Community Inclusion focuses on the opportunity to live in the community and to be valued for one’s uniqueness and abilities like everyone else.”

Mark Salzer, Temple University

“It takes consistent coordinated efforts and a high level of commitment to enhance community resources for children and families impacted with mental health concerns.”

Teneisha Towe, Wake Co-Chair Collaborative

System of Care (SOC) is a collaboration to facilitate coordinated, community-based, culturally competent, person-centered and family-focused services for individuals, children and families who have me..
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System of Care (SOC) is a collaboration to facilitate coordinated, community-based, culturally competent, person-centered and family-focused services for individuals, children and families who have mental health issues and other life challenges. The SOC is designed to build on the strengths of the individuals to improve access to services and engage in a partnership between people seeking treatment and the agencies that provide services. A system of care helps children, youth, and families function better at home, in school, in the community, and throughout life.

 


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System of Care (SOC) is a collaboration to facilitate coordinated, community-based, culturally competent, person-centered and family-focused services for individuals, children and families who have mental health issues and other life challenges. The SOC is designed to build on the strengths of the individuals to improve access to services and engage in a partnership between people seeking treatment and the agencies that provide services. A system of care helps children, youth, and families function better at home, in school, in the community, and throughout life.

 


Join Our Community Collaborative

“It takes consistent coordinated efforts and a high level of commitment to enhance community resources for children and families impacted with mental health concerns.”

Teneisha Towe, Wake Co-Chair Collaborative

“It’s always hectic at the beginning of the year, so it’s nice to have Alliance CARES come in and partner with us to help us out.”

Sherrell Davis Turner, Creech Elementary

Alliance CARES (Community Awareness Resource, Education and Service) is an employee campaign to engage employees around the social drivers of health. The social drivers of health are the conditions in..
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Alliance CARES (Community Awareness Resource, Education and Service) is an employee campaign to engage employees around the social drivers of health. The social drivers of health are the conditions in which people are born, grow, work, live and age and the wider set of forces and systems shaping the conditions of daily life. These include factors like socioeconomic status, education, neighborhood and physical environment, employment, and social support networks, as well as access to health care. Through CARES, Alliance staff have participated in community outreach efforts such as food drives, notes/cards for seniors, cleanup and landscape of housing, and school supply donations.


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Alliance CARES (Community Awareness Resource, Education and Service) is an employee campaign to engage employees around the social drivers of health. The social drivers of health are the conditions in which people are born, grow, work, live and age and the wider set of forces and systems shaping the conditions of daily life. These include factors like socioeconomic status, education, neighborhood and physical environment, employment, and social support networks, as well as access to health care. Through CARES, Alliance staff have participated in community outreach efforts such as food drives, notes/cards for seniors, cleanup and landscape of housing, and school supply donations.


Our Projects

“It’s always hectic at the beginning of the year, so it’s nice to have Alliance CARES come in and partner with us to help us out.”

Sherrell Davis Turner, Creech Elementary

Latest News/Resources:

Alliance Hosting Virtual Resource Fairs
In an effort to keep our communities informed about resources that are available to them during this pandemic, we have offered a series of virtual resource fairs to our citizens in Wake and Durham Counties.

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Ann Oshel wins ACAP Making a Difference Award
The Association for Community-Affiliated Plans (ACAP) has awarded its 11th annual Making a Difference Award to Alliance Health Senior Vice President—Community Health and Well-Being Ann Oshel.

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Changing Hearts and Minds
This series of six trainings will give you basic tools needed to support the people we serve with the dignity and respect they deserve, to improve our communities by allowing them to experience all of their citizens’ different gifts, to have inclusive neighborhoods that embrace the value of every member.

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Free Virtual Trainings
Each week our Community Engagement and Outreach team host free virtual trainings on a variety of topics. You can join LIVE or watch the replays.

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Collaborating for Community Change

Since 2012, Alliance has trained over 2,500 law enforcement officers and first responders in Crisis Intervention Team Training.

In 2018, we partnered with the Raleigh Police Department to train all sworn and non-sworn personnel in Crisis Intervention Team training or Mental Health First Aid.


Learn More
Access and Information Center
(800) 510-9132
We want to make it easy for you to get the services or information you need. You can call the Alliance Access and Information Center toll-free 24 hours a day.


Provider HelpDesk
(919) 651-8500
Representatives are available 8:30am-5:15pm Monday-Friday to answer provider questions about authorization, billing, claims, enrollment and credentialing, the Alpha Provider Portal or other issues.


Confidential Fraud and Abuse Line
(855) 727-6721
You are encouraged to report matters involving Medicaid fraud and abuse. If you want to report fraud or abuse, you can remain anonymous.


Alliance Offices
(919) 651-8401
Alliance maintains community offices in Durham, Wake, Cumberland and Johnston counties. Addresses and directions to the Alliance offices.

COVID-19 updates from CDC or NC DHHS. Access COVID-19 resources for providers.

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