24-Hour Access and Information Line

Call (800) 510-9132

Community Health and Well-Being

Partnering for healthier lives and empowering communities

WHAT WE DO

We work through a system of care to build on the strengths of individuals, forge partnerships, improve access to services, and tell the story of the people and families we serve in a more complete way.

Our Community Presence

Working together in our hometowns to connect people to social and community supports that enhance recovery and well-being.

Cumberland County

Over 45 attended events sponsored by Cumberland Community Collaborative and Cumberland CFAC

In 2019 Hope4NC and Alliance provided 188 groups about disaster response coping strategies to over 6200 individuals affected

160 people attended the screenings of The Anonymous People October-December 2019

System of Care Coordinator

Durham County

Over 6800 medication disposal bags have been distributed in the community over the past 18 months

231 Community Education and Outreach events were held last fiscal year

Over 80 trained in Child and Family Team

System of Care Coordinator

Wake County

53 Detention Center Staff and 151 First Responders trained in Crisis Intervention Team in 2019

231 Community Education and Outreach events were held last fiscal year

499 trained in Mental Health First Aid.

System of Care Coordinator

Johnston County

Over 4500 medication disposal bags have been distributed in the community over the past 18 months

i2i Innovation Award won by Alliance Health and Johnston County Public Schools

98 trained in Adult Mental Health First Aid in 2019

System of Care Coordinator

Our Impact

Redesigning systems of care to improve health outcomes and promote healthy communities.


SEE OUR IMPACT
Access and Information Center
(800) 510-9132
We want to make it easy for you to get the services or information you need. You can call the Alliance Access and Information Center toll-free 24 hours a day.


Provider HelpDesk
(919) 651-8500
Representatives are available 8:30am-5:15pm Monday-Friday to answer provider questions about authorization, billing, claims, enrollment and credentialing, the Alpha Provider Portal or other issues.


Confidential Fraud and Abuse Line
(855) 727-6721
You are encouraged to report matters involving Medicaid fraud and abuse. If you want to report fraud or abuse, you can remain anonymous.


Alliance Offices
(919) 651-8401
Alliance maintains community offices in Durham, Wake, Cumberland and Johnston counties. Addresses and directions to the Alliance offices.

For COVID-19 updates you may visit the CDC or the NC DHHS websites. COVID-19 resources for providers.

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