24-Hour Access and Information Line

Call (800) 510-9132

Community Health and Well-Being

Partnering for healthier lives and empowering communities

WHAT WE DO

We work through a system of care to build on the strengths of individuals, forge partnerships, improve access to services, and tell the story of the people and families we serve in a more complete way.

Our Community Presence

Working together in our hometowns to connect people to social and community supports that enhance recovery and well-being.

Cumberland County

Over 300 phone calls made to Hurricane Florence survivors to offer emotional and resource support during Covid 19 pandemic through Hope4NC

In partnership with ABC11, Cumberland County Schools was chosen as the 2020 Alliance Making a Difference Award winner

Over 1000 candy/protein bars delivered to Crisis Intervention Team first responders in appreciation for the difference they make in their community

System of Care Coordinator

Durham County

In partnership with ABC11 Urban Ministries of Durham was chosen as the 2020 Alliance Making a Difference Award winner

Over $145,000 Independent Living Initiative Funds spent in Fiscal Year 19/20 to support individuals facing housing crisis

Provided Virtual Community Resource Fair, Access to Service, and COVID-19 self-care presentations to over 100 individuals

System of Care Coordinator

Wake County

In partnership with ABC11 the Poe Center for Health Education was chosen as the 2020 Alliance Making a Difference Award winner

Over 1000 candy/protein bars delivered to Crisis Intervention Team first responders in appreciation for the difference they make in their community

500 medication disposal bags delivered to Transitions LifeCare to share with hospice patients and their families

System of Care Coordinator

Johnston County

Over 7000 Joey the Kangaroo and Her Coping with Covid Plan coloring books being distributed to children through Johnston Co Public Schools

In partnership with ABC11 Johnston County EMS was chosen as the 2020 Alliance Making a Difference Award winner

91 "Thinking of You" cards, made by Alliance employees and families delivered to seniors at the Brian Center Health & Retirement/Clayton

System of Care Coordinator

Our Impact

Redesigning systems of care to improve health outcomes and promote healthy communities.


SEE OUR IMPACT
Access and Information Center
(800) 510-9132
We want to make it easy for you to get the services or information you need. You can call the Alliance Access and Information Center toll-free 24 hours a day.


Provider HelpDesk
(919) 651-8500
Representatives are available 8:30am-5:15pm Monday-Friday to answer provider questions about authorization, billing, claims, enrollment and credentialing, the Alpha Provider Portal or other issues.


Confidential Fraud and Abuse Line
(855) 727-6721
You are encouraged to report matters involving Medicaid fraud and abuse. If you want to report fraud or abuse, you can remain anonymous.


Alliance Offices
(919) 651-8401
Alliance maintains community offices in Durham, Wake, Cumberland and Johnston counties. Addresses and directions to the Alliance offices.

COVID-19 updates from CDC or NC DHHS. Access COVID-19 resources for providers.

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