Community Health and Well-Being
WHAT WE DO
We work through a system of care to build on the strengths of individuals, forge partnerships, improve access to services, and tell the story of the people and families we serve in a more complete way.
Our Community Presence
Working together in our hometowns to connect people to social and community supports that enhance recovery and well-being.
Cumberland County
740 trained in Mental Health First Aid since 2017
Over 46,000 survivors helped by Hope4NC since Hurricane Matthew
Hosted more than 125 youth at Real World Youth Simulations
Over 46,000 survivors helped by Hope4NC since Hurricane Matthew
Hosted more than 125 youth at Real World Youth Simulations
Durham County
1075 first responders have received Crisis Intervention Team Training
$13,000 in Flex Funds spent to support youth since 2017
249 trained in Mental Health First Aid in 2019
$13,000 in Flex Funds spent to support youth since 2017
249 trained in Mental Health First Aid in 2019
Wake County
Over 143 trained in Veterans Crisis Intervention Team
$210,500 in Independent Living expenditures in FY18
795,308 users visited Wake Network of Care since 2016
$210,500 in Independent Living expenditures in FY18
795,308 users visited Wake Network of Care since 2016
Johnston County
Over 40 attended the Community Inclusion Kickoff in 2019
215 trained in Crisis Intervention Team
17 screenings of the documentary "Resilience" at Johnston County Public Schools
215 trained in Crisis Intervention Team
17 screenings of the documentary "Resilience" at Johnston County Public Schools
Our Impact
Redesigning systems of care to improve health outcomes and promote healthy communities.
SEE OUR IMPACT
Access and Information Center
(800) 510-9132
We want to make it easy for you to get the services or information you need. You can call the Alliance Access and Information Center toll-free 24 hours a day.
Provider HelpDesk
(919) 651-8500
Representatives are available 8:30am-5:15pm Monday-Friday to answer provider questions about authorization, billing, claims, enrollment and credentialing, the Alpha Provider Portal or other issues.
Confidential Fraud and Abuse Line
(855) 727-6721
You are encouraged to report matters involving Medicaid fraud and abuse. If you want to report fraud or abuse, you can remain anonymous.
Alliance Offices
(919) 651-8401
Alliance maintains community offices in Durham, Wake, Cumberland and Johnston counties. Addresses and directions to the Alliance offices.
(800) 510-9132
We want to make it easy for you to get the services or information you need. You can call the Alliance Access and Information Center toll-free 24 hours a day.
Provider HelpDesk
(919) 651-8500
Representatives are available 8:30am-5:15pm Monday-Friday to answer provider questions about authorization, billing, claims, enrollment and credentialing, the Alpha Provider Portal or other issues.
Confidential Fraud and Abuse Line
(855) 727-6721
You are encouraged to report matters involving Medicaid fraud and abuse. If you want to report fraud or abuse, you can remain anonymous.
Alliance Offices
(919) 651-8401
Alliance maintains community offices in Durham, Wake, Cumberland and Johnston counties. Addresses and directions to the Alliance offices.