24-Hour Access and Information Line

Call (800) 510-9132

Community Health and Well-Being

Partnering for healthier lives and empowering communities

WHAT WE DO

We work through a system of care to build on the strengths of individuals, forge partnerships, improve access to services, and tell the story of the people and families we serve in a more complete way.

Our Community Presence

Working together in our hometowns to connect people to social and community supports that enhance recovery and well-being.

Cumberland County

Over 29,000 Hope4NC materials were distributed to community partners at the Cumberland Office drive-by event in February.

IOver 100 individuals participated in System of Care Cross Agency Trainings spotlighting the Cumberland County Departments of Juvenile Justice and Public Health and Cumberland County School District

Alliance partnered with Manna Church to participate in a drive-thru Veteran’s Resource Fair and provided bags of Hope 4 NC materials and Alliance resource info to nearly 200 Veterans

System of Care Coordinator

Durham County

Alliance currently supports 33 individuals (13 households) in the Dash Housing Program and has provided over $5400 of cleaning supplies and groceries to these households during the pandemic

Since July 2020 over 730 individuals have participated in Alliance led virtual trainings on topics including MH101, Access to Services and Adult/Youth Mental Health First Aid

Alliance opened an eight bed Bridge Housing Program at Carolina Duke Inn for members who are homeless/at risk of becoming homeless.

System of Care Coordinator

Wake County

Over 80 Wake County Public Schools Student Services Staff have received System of Care and Child Family Teams training since October 2020

During the Fall of 2020, 1690 children’s masks were distributed in the community to help protect from COVID 19

In recognition of Teen Dating Violence Awareness Month (Feb) The Wake Community Collaborative for Children and InterAct partnered to offer two events attended by over 100 adult and teen participants

System of Care Coordinator

Johnston County

On behalf of the Johnston Collaborative for Families, Youth and Children 132 goody bags were delivered to Johnston County Public Schools' administrators in December as a thanks for all their hard work they’ve done

Partnered with First Christian Church and Four Oaks United Methodist Church to sponsor two Free Little Food Pantries. Alliance and the churches work together to keep the box filled with non-perishable food items, toiletries, and valuable information regarding local resource

Over 12,000 pieces of Hope4NC informational material were distributed to Johnston County Public Schools, child care centers, senior centers, community organizations and citizens

System of Care Coordinator

Our Impact

Redesigning systems of care to improve health outcomes and promote healthy communities.


SEE OUR IMPACT
Access and Information Center
(800) 510-9132
We want to make it easy for you to get the services or information you need. You can call the Alliance Access and Information Center toll-free 24 hours a day.


Provider HelpDesk
(919) 651-8500
Representatives are available 8:30am-5:15pm Monday-Friday to answer provider questions about authorization, billing, claims, enrollment and credentialing, the Alpha Provider Portal or other issues.


Confidential Fraud and Abuse Line
(855) 727-6721
You are encouraged to report matters involving Medicaid fraud and abuse. If you want to report fraud or abuse, you can remain anonymous.


Alliance Offices
(919) 651-8401
Alliance maintains community offices in Durham, Wake, Cumberland and Johnston counties. Addresses and directions to the Alliance offices.

Alert: COVID-19 vaccine information and resources. Access COVID-19 resources for providers.

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