Alliance Brand A

Alliance Announces New Clinical Leadership

(Morrisville, NC) – Alliance Health has named Mehul Mankad MD as its new Chief Medical Officer effective in October.

Currently Dr. Mankad is Chief of Psychiatry at the Durham VA Medical Center and an Assistant Professor at the Duke University Department of Psychiatry. He received his medical degree from Northwestern University and served his psychiatric residency at Duke University Medical Center. Dr. Mankad is a Distinguished Fellow of the American Psychiatric Association and the immediate past president of the North Carolina Psychiatric Association.

In his new role at Alliance Dr. Mankad will lead a clinical team of physicians, nurses and a pharmacist, reflecting the organization’s focus on its future as the manager of not just behavioral healthcare, but also physical healthcare and pharmacy services for the people it serves. He will also have oversight of Alliance’s utilization management and care coordination functions, and brings from the VA Medical Center an empathy for veterans and a keen understanding of their unique behavioral healthcare needs. The Alliance service area has one of the highest concentrations of veterans of any North Carolina behavioral health managed care organization.

“For years I’ve watched Alliance serve as a model for local management entities in our state, delivering on its promise to serve the public with quality staff and a commitment to excellence,” said Dr. Mankad. “At a time when Medicaid transformation is in full swing in North Carolina, Alliance has an opportunity to define healthcare delivery to the most vulnerable segment of our state’s population. I’m excited to join the Alliance team.”

“Alliance is pleased to take advantage of Dr. Mankad’s unique blend of experience and expertise,” said Alliance CEO Rob Robinson. “He has been a clinical leader since medical school, and under his leadership Alliance will only enhance its reputation for clinical excellence as we evolve to become operators of a Tailored Plan.”

Health and Housing Partnership Saves Lives and Money

The Health and Housing Case Management Program, a partnership between Alliance Health, Resources for Human Development (RHD) and Duke University, has reduced hospitalizations of “heavy users” by 40%. Click here to read all about it.

NC Medicaid Managed Care graphic

Medicaid Open Enrollment Extended (WEBINAR)

The Department of Health and Human Services (DHHS) will extend open enrollment for Medicaid beneficiaries and move to a statewide transition to managed care on February 1, 2020. Managed care was scheduled to roll out in two phases, with part of the state beginning managed care services on November 1, 2019 and most of the state beginning on February 1, 2020. With today’s announcement managed care will now go-live in one phase for the whole state beginning on February 1, 2020.

The timeline has been adjusted because DHHS cannot implement critical actions to go-live with managed care under the current continuing resolution budget. The updated timeline only impacts counties that were in Phase 1; it does not impact counties that were scheduled for Phase 2. The date of February 1, 2020 for statewide implementation remains unchanged. Access more details. DHHS will continue to move forward on activities that are not tied to budget action, including supporting open enrollment. We urge all stakeholders to do the same and continue to work towards the February 1, 2020 implementation date.

DHHS will host a webcast on Wednesday, September 4 from 4:00-5:00pm to provide additional details and set aside time to answer your questions. Register online.

The 27 counties where open enrollment will be extended include: Alamance, Alleghany, Ashe, Caswell, Chatham, Durham, Davidson, Davie, Forsyth, Franklin, Granville, Guilford, Johnston, Nash, Orange, Person, Randolph, Rockingham, Stokes, Surry, Vance, Wake, Warren, Watauga, Wilkes, Wilson and Yadkin counties.

Alliance CEO, Board Members Share Visions of Tailored Plan in NCMJ

The latest issue of the North Carolina Medical Journal features an article about the state’s Medicaid Tailored Plans by Alliance Health CEO Rob Robinson and board members Pam Silberman and Cynthia Binanay.

Medicaid transformation in North Carolina marks the next step in a lengthy history of caring for individuals with behavioral health challenges. “Tailored” health plans will cover people with severe mental illness, substance use disorders, intellectual/developmental disabilities, and traumatic brain injury, a vulnerable population that North Carolina’s LME/MCOs are uniquely qualified to serve.

Read the full article at NCMJ.


NC Medicaid Managed Care graphic

Webinar on Transition to Tailored Plans

DHHS will host a webinar titled “Transitions in Medicaid Health Care” on August 20 from 1:15-2:15pm. The webinar will share information on North Carolina’s transition to Medicaid Managed Care, answer some common questions and explain what is happening in North Carolina, how it impacts beneficiaries, and who beneficiaries can contact for assistance. Register here.

New edition of Alliance InTouch Available

The Late Summer 2019 edition of the Alliance InTouch newsletter for Alliance employees, friends and community members is now available! Stay “in touch” with what is going on at Alliance and the important work we do to deliver the best care to the people we serve.

Read and download the Alliance InTouch newsletter.

Network Adequacy and Accessibility Analysis

Alliance has posted its latest Network Adequacy and Accessibility Analysis to its website. The report is our annual review of our provider capacity, community needs, and service gaps to inform our strategic plan for improving accessibility and effectiveness of care and supports.

Alliance CEO Rob Robinson presents on BHUC at ACAP

Alliance CEO Rob Robinson made a presentation on behavioral health urgent care today at the ACAP CEO Summit in Washington, D.C. ACAP is the Association of Community-Affiliated Programs, comprised of health plans across the country that cover more than 20 million people through Medicaid, Medicare, Health Insurance Marketplaces, the Children’s Health Insurance Program and other publicly-supported government programs. Alliance is a leader in North Carolina in implementing the behavioral health urgent care model to provide rapid access to care for people in crisis. Click here to access Mr. Robinson’s presentation slides.

New edition of Alliance InTouch Available

The Early Summer 2019 edition of the Alliance InTouch newsletter for Alliance employees, friends and community members is now available! Stay “in touch” with what is going on at Alliance and the important work we do to deliver the best care to the people we serve.

Read and download the Alliance InTouch newsletter.

Alliance Brand A

View Care Team Implementation Listening Session

Between now and the end of this year Alliance will be making changes in how care coordination is offered to the people we serve. We are doing this to prepare ourselves for the new way we will be managing care for our members in the future as a result of how Medicaid is changing in North Carolina. Beginning in 2021 Alliance expects to begin operating what is called a Tailored Plan, managing comprehensive whole-person care – that is, physical and behavioral healthcare, plus pharmacy services – to people with more severe mental illnesses, those with a substance use disorder, and those with long-term care needs, including those with an intellectual/developmental disability or traumatic brain injury. This is why Alliance is moving now to a model of care coordination that brings together a diverse team of professionals to better meet the complex and diverse needs of our members. Access a recording of a listening session held on May 21.