The Alliance Consumer and Family Advisory Committee, or CFAC, is made up of consumers and family members who receive mental health, intellectual/developmental disabilities and substance use/addiction services.
Register in advance for this meeting: https://alliancehealthplan.zoom.us/meeting/register/tJYkc-2vrTIoE9O4D7orDFltfTR2cKPAUCxL After registering, you will receive a confirmation email containing information about joining the meeting.
The Alliance Provider Helpdesk is available to answer provider questions about authorization, billing, claims, enrollment and credentialing, ACS, or other issues. Call (919) 651-8500 Monday-Friday from 8:30am-5:15pm.
Access and Information Center (800) 510-9132 We want to make it easy for you to get the services or information you need. You can call the Alliance Access and Information Center toll-free 24 hours a day.
Provider HelpDesk (919) 651-8500 Representatives are available 8:30am-5:15pm Monday-Friday to answer provider questions about authorization, billing, claims, enrollment and credentialing, the Alpha Provider Portal or other issues.
Confidential Fraud and Abuse Line
(855) 727-6721 You are encouraged to report matters involving Medicaid fraud and abuse. If you want to report fraud or abuse, you can remain anonymous.