Board of Directors Meeting

Online (see notes) NC
Virtual Event

Public comment will be taken digitally on all items, with the following guidelines: (1) any public comment must be sent in by 5 p.m. the day before the meeting to this […]

Board Executive Committee

Online (see notes) NC
Virtual Event

Register in advance for this meeting: https://alliancehealthplan.zoom.us/meeting/register/tJwodeqgqTMjG9c_e_0Z40UBsRfS8UbXTjY0 After registering, you will receive a confirmation email containing information about joining the meeting.

Board Network Services and Development Committee Meeting

Virtual via Zoom NC
Virtual Event

Board Network Services and Development Committee meetings will take place every two months beginning January 13, 2021. All meetings are currently held virtually. Link to participate: https://alliancehealthplan.zoom.us/j/222538241?pwd=OVY1Um42TDMrbS8xUDVIVUYvOTFwQT09. Passcode: 143193. Via […]

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Access and Information Center
(800) 510-9132
We want to make it easy for you to get the services or information you need. You can call the Alliance Access and Information Center toll-free 24 hours a day.


Provider HelpDesk
(919) 651-8500
Representatives are available 8:30am-5:15pm Monday-Friday to answer provider questions about authorization, billing, claims, enrollment and credentialing, the Alpha Provider Portal or other issues.


Confidential Fraud and Abuse Line
(855) 727-6721
You are encouraged to report matters involving Medicaid fraud and abuse. If you want to report fraud or abuse, you can remain anonymous.


Alliance Offices
(919) 651-8401
Alliance maintains community offices in Durham, Wake, Cumberland and Johnston counties. Addresses and directions to the Alliance offices.

Alert: COVID-19 vaccine information and resources. Access COVID-19 resources for providers.

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