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Supportive Housing Training: Knock, Knock: Understanding the Homeless Service System

Virtual via Zoom NC
Virtual Event Virtual Event

The complex systems of housing, homelessness, and healthcare can be difficult to navigate. Our Better At Home campaign aims to help through monthly trainings on topics such as eviction prevention, housing inspection requirements, landlord engagement, continuums of care and federal voucher programs. Register for this training.

Supportive Housing Training: Supportive Housing through Harm Reduction

Virtual via Zoom NC
Virtual Event Virtual Event

The complex systems of housing, homelessness, and healthcare can be difficult to navigate. Our Better At Home campaign aims to help through monthly trainings on topics such as eviction prevention, housing inspection requirements, landlord engagement, continuums of care and federal voucher programs. Register for this training.

Supportive Housing Training: Developing Housing Goals for Each Stage of Tenancy

Virtual via Zoom NC
Virtual Event Virtual Event

The complex systems of housing, homelessness, and healthcare can be difficult to navigate. Our Better At Home campaign aims to help through monthly trainings on topics such as eviction prevention, housing inspection requirements, landlord engagement, continuums of care and federal voucher programs. Register for this training.

Adult Mental Health First Aid

Virtual via Zoom NC

Did you know that you are more likely to encounter someone experiencing an emotional or mental health crisis than someone having a heart attack? Adult Mental Health First Aid teaches people how to recognize signs of mental health or substance use challenges in adults ages 18 and older, how to offer and provide initial help, […]

Supportive Housing Training: Understanding Transition to Community Living (TCLI) Eligibility

Virtual via Zoom NC
Virtual Event Virtual Event

The complex systems of housing, homelessness, and healthcare can be difficult to navigate. Our Better At Home campaign aims to help through monthly trainings on topics such as eviction prevention, housing inspection requirements, landlord engagement, continuums of care and federal voucher programs. Register for this training.

Adult Mental Health First Aid

Virtual via Zoom NC

Did you know that you are more likely to encounter someone experiencing an emotional or mental health crisis than someone having a heart attack? Adult Mental Health First Aid teaches people how to recognize signs of mental health or substance use challenges in adults ages 18 and older, how to offer and provide initial help, […]

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Access and Information Center
(800) 510-9132
We want to make it easy for you to get the services or information you need. You can call the Alliance Access and Information Center toll-free 24 hours a day.


Provider HelpDesk
(919) 651-8500
Representatives are available 8:30am-5:15pm Monday-Friday to answer provider questions about authorization, billing, claims, enrollment and credentialing, the Alpha Provider Portal or other issues.


Confidential Fraud and Abuse Line
(855) 727-6721
You are encouraged to report matters involving Medicaid fraud and abuse. If you want to report fraud or abuse, you can remain anonymous.


Alliance Offices
(919) 651-8401
Alliance maintains community offices in Durham, Wake, Cumberland and Johnston counties. Addresses and directions to the Alliance offices.

Alert: COVID-19 vaccine information and resources. Access COVID-19 resources for providers.

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