There is a saying that I’m told originated within the technology community in Silicon Valley that “we’re building the plane while we’re flying it.” It strikes me that this is an apt description of our work over the past year here at Alliance Health.
As always, our Alliance team of more than 500 exceptional professionals has focused daily on enhancing and managing innovative, evidence-based services and supports that allow members of our health plan to live healthier, more satisfying lives. At the same time we have been busy assembling the resources and building the infrastructure that will enable Alliance to thrive as a Tailored Plan in North Carolina’s new Medicaid landscape, serving the whole-person healthcare needs of people with severe mental illnesses, substance use disorders, and long-term needs including intellectual and developmental disabilities and traumatic brain injury.
I hope you will enjoy this new web-based format for sharing our 2019 highlights and accomplishments, and that it will successfully convey how our team has worked tirelessly and pooled its collective expertise to make great strides this year in these parallel endeavors.
We benefit greatly from the guidance of an outstanding Board of Directors, as well as the support of the Boards of County Commissioners and the County Managers and their staffs in our four counties. We thank them all, along with our exceptional professional staff, the Alliance Consumer and Family Advisory Committee, and our providers, partners and colleagues across the Alliance region.