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NC Medicaid Behavioral Health and Intellectual/Developmental Disabilities Tailored Plans will launch July 1, 2024. Choice period ends on May 15, 2024. Please call to select your PCP. Find PCPs available in our health plan.

Effective February 1, 2024, citizens of Harnett County are being served by Alliance Health. Access more information for health plan participants or for providers.

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Notice of Nondiscrimination

Alliance Health complies with applicable federal civil rights laws and does not discriminate, exclude people or treat them differently on the basis of race, color, national origin, age, disability or sex. Here is our policy.

Alliance Health complies with applicable federal civil rights laws and does not discriminate based on race, color, national origin, age, disability, creed, religious affiliation, ancestry, sex, gender identity or expression, or sexual orientation. Alliance Health does not exclude people or treat them differently because of race, color, national origin, age, disability, creed, religious affiliation, ancestry, sex, gender, gender identity or expression, or sexual orientation.

Alliance Health provides free auxiliary aids and services to people with disabilities to communicate effectively with us, such as:

  • Qualified American Sign Language interpreters
  • Written information in other formats (large print, audio, accessible electronic formats, other formats)

Alliance Health provides free language services to people whose primary language is not English, such as:

  • Qualified interpreters
  • Information written in other languages

If you need these services, call 800-510-9132 or TTY/TDD: 711 or 800-735-2962.

If you believe that Alliance Health has failed to provide these services or discriminated in another way based on race, color, national origin, age, disability or sex, you can file a grievance with:

Office of Compliance and Risk Management
Alliance Health
5200 W. Paramount Parkway, Suite 200
Morrisville, NC 27560

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights:

Online

By mail: U.S. Department of Health and Human Services 200 Independence Avenue SW., Room 509F, HHH Building Washington, DC 20201

By phone: 800-368-1019 (TDD: 800-537-7697); complaint forms are also available

This page was last reviewed for accuracy on 07/08/2019