Orange County’s request to disengage with Cardinal Innovations and align with Alliance Health as its Local Management  Entity/Managed Care Organization (LME/MCO) has been approved by the NC Department of Health and Human  Services (NCDHHS). Orange County’s transition to Alliance will occur by December 15, 2021, according to a timetable established by NCDHHS. View a press release issued by Orange County.

Prior to the NCDHHS decision, on November 5, 2020, the Orange County Board of County Commissioners (BOCC) approved moving forward with disengagement from Cardinal and joining Alliance Health. After a lengthy public process to allow for feedback and input from community stakeholders and clients, the BOCC voted to align with Alliance Health.

More information is available on the Orange County website. Questions can be directed to Alliance Health at (800) 510-9132.

FAQs for Members

What is this all about?

Orange County’s request to disengage with Cardinal Innovations and align with Alliance Health as its Local Management Entity/Managed Care Organization (LME/MCO) has been approved by the N.C. Department of Health and Human Services (NCDHHS). Orange County’s transition to Alliance will occur by December 15, 2021, according to a timetable established by NCDHHS. View a press release issued by Orange County.

Prior to the NCDHHS decision, on November 5, 2020, the Orange County Board of County Commissioners (BOCC) approved moving forward with disengagement from Cardinal and joining Alliance Health. After a lengthy public process to allow for feedback and input from community stakeholders and clients, the BOCC voted to align with Alliance Health.

When will this realignment take place?

Orange County’s transition to Alliance will occur on December 15, 2021, according to a timetable established by NCDHHS. View a press release issued by Orange County.

Will things change for me?

Not immediately. We anticipate that Alliance will begin to manage services beginning on January 1, 2022 for citizens of Orange County who are insured by Medicaid or have no health insurance, and who receive mental health, substance use disorder, or intellectual and developmental disabilities services.

People who are currently covered by the Alliance Health Plan, who are called “Members,” will not be affected by this change in Orange County.

I currently receive services in Orange County that are managed by Cardinal. Will I get to keep my same service provider?

Yes. Alliance will work with providers currently serving Orange County Members to include them in Alliance’s Provider Network. Alliance will also honor all services that have already been authorized, a Member’s annual plan, and other existing documentation and care decisions to help ensure a smooth transition and prevent any disruption in services.

Do I have to do anything?

No. If you are currently receiving mental health, substance use disorder or intellectual/ developmental disability services through Cardinal, you will be automatically enrolled with Alliance when the realignment is approved by NC DHHS.

What if I have other questions?

You can visit the Orange County website at www.orangecountync.gov/2634/LMEMCO-Disengagement the Alliance Health website at https://www.alliancehealthplan.org/about-alliance/orange-county-lme-mco-disengagement/ for the latest information.

FAQs for Providers

What is this all about?

Orange County’s request to disengage with Cardinal Innovations and align with Alliance Health as its Local Management Entity/Managed Care Organization (LME/MCO) has been approved by the N.C. Department of Health and Human Services (NCDHHS). Orange County’s transition to Alliance will occur on Dec. 15, 2021, according to a timetable established by NCDHHS. View a press release issued by Orange County.

On Nov. 5, 2020, the Orange County Board of County Commissioners (BOCC) approved moving forward with disengagement from Cardinal and joining Alliance Health. After a lengthy public process to allow for feedback and input from community stakeholders and clients, the BOCC voted to align with Alliance Health.

When will this realignment take place?

Orange County’s transition to Alliance will occur on December 15, 2021, according to a timetable established by NCDHHS. View a press release issued by Orange County.

Will my agency be impacted?

Providers will not be impacted until the Implementation Phase. We anticipate that this Implementation Phase will begin in late summer of 2021. At that point, providers that serve or wish to serve citizens in Orange County who have Medicaid or have no health insurance, and who receive mental health, substance use disorder or intellectual and developmental disabilities services may be impacted upon approval of the County’s realignment by NC DHHS.

Will members who currently receive services in Orange County that are managed by Cardinal be able to keep the same service provider?

Yes. Alliance will work with providers currently serving Orange County members to include them in Alliance’s Provider Network. Alliance will also honor all services that have already been authorized, a member’s annual plan, and other existing documentation and care decisions to help ensure a smooth transition and prevent any disruption in services.

What if I have other questions?

You can visit the Orange County website at www.orangecountync.gov/2634/LMEMCO-Disengagement the Alliance Health website at https://www.alliancehealthplan.org/about-alliance/orange-county-lme-mco-disengagement/ for the latest information.